Called and talked to Felipe. Went and test drove a few cars. Now REMEMBER, the majority of these cars are bought at Auction. At Auction, they are not allowed to test drive. They can start them, and visually check. NO PRESALE INSPECTION. Knowing that, I test drove a couple cars and decided on one I liked. Did NOT buy that day. Went and shopped around some more and returned several days later. Test drove car again. Got down under it, into it. Looked for leaks, damages etc. NOTHING. Bought car. Met Simon (owner). On my way home from Dallas to Carrollton the transmission started acting up. Apparently once it got up to temp it started lurching pretty badly. Called Simon. It was 5:30 on a Saturday and they close at 6. He had 5000.00 of my money. He told me to bring it back, he would wait.Upon my return, Simon met me in the parking lot. Was very apologetic. Had my money in his hand. He was TOTALLY PROFESSIONAL. Explained that sometimes they miss things. He offered my to look at other cars. HE EVEN OFFERED ME TO TAKE ONE HOME FOR SEVERAL DAYS to see if I like it, and if so, then buy it. This guy EARNED the right to get my business.
Do not buy a car here! They have lied to us from day one. We paid cash for a car from them over 60 days ago, our paper plate has expired, we have been waiting for our plates since. We bought the car, we have not received them nor the title yet, the lady hung up on me. Last time I called, time to call our , what a shame, what people will do for money.
I am giving DriversSelect 1 star because they have deceptive business practices! I bought from them, because they had a fair price on a vehicle I liked. That is the only positive about my purchase, because I bought it out of state, they told me by law that I had to license it through them. There was a $259 delivery fee and $150 document fee and that was all that I would pay (above the vehicle and actual license fee from Arkansas). They charged me more $14.50 state inspection (but I don't live in TX) $16.61 dealer inventory tax, $79.98 process fee for out of state (Didn't I just get charge $150 for document fee ? FRAUD) and they still over paid the sales tax to Arkansas, so they say I have to speak to the DMV to get that money back. I love my car, but DriversSelect is deceptive, lying and will not take responsibility for their actions. I have given them 2 weeks to compromise on a settlement and they would not budge. Look for my posts on every outlet.