This was a very 50/50 experience. I went in to the restaurant around 4pm which is an unusual time for a lot of businesses. It appeared the owner was at the register but did not greet me and did not seem at all friendly, I would go so far to say that she looked annoyed to be working (I hope that wasn't the owner)! A young employee took my order and answered my questions. I did have to repeat my order twice as two employees got my plate together. The decor is shabby chic, rustic, western. A lot of lace, chalkboards & picture frames. I loved the decor! I ordered the chicken salad sand which, it came with a side choice (salad) and a cookie. I had the coconut merainge pie and water. My meal was around $13.00 total. The sand which was huge!! Only ate half. The pie tasted a few days old but it was edible. Once the employee sat my food down at the table I was never checked on again. No one asked how my meal tasted or if I needed more water. I literally finished my meal got up and walked out without being spoken to or fairwelled since I placed my order and paid at the counter. I let itdidn't bother me that much because it just seems like that kind of place. If you are wanting good "customer service" this isn't the place for you, but if you want something outside the box and don't mind fending for yourself then you might like this place. I do think they could create a better experience for their customers and have more regular business. I gave it 3 stars because I like little places like this with neat decor and quiet place to sit and eat. If it weren't for that it would have gotten 1 star.