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11/15/2016
By: Robin R.
Lucas Auto Care
I have been using Lucas for all my Lexus service needs for about 6 years now. Lucas Auto Care does top notch work for usually less than the dealerships. For longer repairs, a loaner is generally available at no costs so there is no need to have a family or friend follow you to drop off your car. I live in Memorial and so it's a good distance for me to drive to the shop, but the atmosphere and the quality of work being done makes it worth it. In fact, I recently had some repairs done to my 2008 Lexus GS and after my husband picked it up and brought it home, I realized that the Fog Lights were not working. Realizing that my husband and I had already driven to his shop recently, they offered to come out to our house to take a look. As it turns out, the ballasts had gone bad and needed to be replaced. They felt it would be easier to perform the work at his shop so he drove my car back to his shop and left me with his personal truck. About 24 hours later, he had one of his guys at the shop return my car with the lights fixed and his guy drove a loaner back to the shop so I never had to leave my house to have this issue fixed. Now THAT is exceptional service!
11/22/2012
By: freddy
Lucas Auto Care
have a 2004 Mustang that I've been having mechanical problems with for a couple months but was unable to find a automotive place that could fix the problem. When I heard of Lucas Auto Care I stopped by to check it out. The customer service was excellent. The engine was making a knocking sound and when I would take off the car would sputter and almost stop. I dropped my car off at 8am and was kept up to date on the process of my car during the day. I was called at 5:45pm and advised the car was ready. When i started the car the knocking noise was gone, as a matter of fact the car sounded as good as new. When I drove away the power of the car was like it had been when I first purchased it. I was completely satisfied with the techinical and customer service but most importantly the way Mr. Lucas himself was knowledgable of the various models of cars and provided advice on steps i could do to extend the life of my engine. This reminded me of service that you might have experienced 20 years ago when the technician took the time to talk with customers. If you have a problem with your automobile, regardless of the model I would highly recommend Lucas Auto Care.
10/04/2015
By: Nicholas H.
Lucas Auto Care
I have an Audi that has recently needed some suspension work. I found Lucas Auto Care because it was recommended to me by a fellow European car driver. Many garages use the excuse that you have an European vehicle to charge you too much. These guys have very reasonable prices. They have great communication and excellent customer service. If you don't understand a repair or a charge, they will show you and explain it to you. They treat you like an intelligent adult. Their work is top notch. And they take care of the little details. They have a rental car service for extended repairs, so you're not stuck if you only have one vehicle. And my rims and wheels are always cleaned, even if I'm just having my oil changed. I won't trust my Audi to anyone else.
09/03/2012
By: tim698
Lucas Auto Care
Phenomenal service. Honest, hardworking people that actually have your best interest at heart. I took my car in for its 30K inspection. Honestly, I had no idea what all really needed to be done, if anything. I had read horror stories about people taking their cars in for 30K/60K/90K inspections, and getting taken to the cleaners. When I called Lucas Auto Care, they told me that I probably did not need to replace everything that the manufacturer listed, but that they could do a full 30K inspection and tell me exactly what needed to be replaced/ watched, and what didn't. In just one phone call I knew I had found my mechanic, so I set up an appointment
02/05/2013
By: steve57
Lucas Auto Care
Don't bother going to the dealership and paying their ridiculous prices when they are just gonna cheat you (especially Mercedes). Lucas Auto Care is the place for your car to be. Tyger, the owner, is absolutely 100% helpful and knowledgeable. He didn't charge me too much or make me feel dumb because I'ma girl. He clearly explained every little detail about what will be done to my car and what I should do after. This is the only place I will go to now to get my car done. 100% Excellent Customer Service. The alignment done to my car was a lot better than any other shop that did the same thing. My car actually felt stronger. Real results baby
05/08/2013
By: beccadawson
Rancourt Collision & Automotive Repair
I was referred to Rancourt in Jan of 2013 by my insuance company. I have a 2012 Mercedes and was very picky about who I wanted to fix my car. I was so happy I chose Rancourt Collision. My vehicle never looked as if it was in an accident! It actually looked better than before the accident. The staff treated me like I was special and always greeted me by name. I would recommend everyone there, no matter what type of vehicle you have. Finally a company that takes pride in their work and it shows!!! I was also able to get my oil changed there too! I love the one stop shop service, Great work. Thanks so much
09/06/2015
By: Brandon H.
Lucas Auto Care
I took my 2004 Porsche in to have my 60k service done. I talked with Jason and had a great vibe from him. He took care of my car and my service was awesome. There was a rubber boot that was broken on my car, he was nice enough to take a picture and email it to me. I really appreciate the guys looking over the rest of my car to make sure it was at 110%. I will defiantly start taking my Porsche to Lucas Auto Care from now on, I'm glad I found these guys!! The service was great the people were great and the best part was the service was done at the same caliber of the dealership but not at the sky high price.
01/26/2017
By: David C.
J's Auto Repair Service
I have used Juan a few times in the past and been very happy with the work, kept promises and the value received. I recently took my rare sports car in because of fluctuating oil pressure. Even though there are one a few of these particular vehicles around, he promptly diagnosed the problem and had it purring in just a couple of days. When I got the bill, it was much less than I had anticipated. Not only that, he actually fixed a couple of minor issues that could have easily been ignored. I was very pleased with the final result. I won't go anywhere else and highly recommend his company.
10/01/2015
By: Nicholas H.
Lucas Paint and Body
Lucas is quite frankly the best place to take your vehicle for repairs in Houston. Without a doubt there is no other place out there with better service and workmanship. From the very first call, everyone was sincerely polite and provided great customer service. They even picked up/dropped off my car just a few miles away. Even though I stated I would pick up the vehicle, they insisted that it was no problem at all. Now that's what I call service! They really do go above and beyond. My car looks incredible, no one can even tell it was ever in a wreck. I highly recommend them to anyone.
09/14/2015
By: Charles N.
Lucas Auto Care
These guys were great. Literally revived my BMW Z3 Roadster from the dead. I told them I was not in a hurry to get it back if they were busy, but they got on it that day anyway. They replaced my fuel pump and fuel filter and cleaned out the gas tank from a lot of old gas that had just been sitting there. They checked all the belts and updated my software (which had not been done before) and the whole thing cost a lot less than what I thought it would and probably a whole lot less than a dealership would charge. This place will get all my mechanical work from now on.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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