Maid Pro in Cumming, GA with Reviews - YP.com

Temporary Error.

Please try reloading the page.

09/12/2012
By: rodney.harris.94617
MOG Improvement Commercial & Residential Services
To begin, I do not know where they get all of those "certified" 5-star reviews that they post on their website but it is untrue. The first indicator is that they had 11 reviews just yesterday 09/11 and they were all 5-star "fantastic". Whatever.First the pricing - i was quoted an "estimate" of $350, which I thought was pretty high for post-construction cleaning (empty house with some dust and cobwebs), for that price I expected perfection. I was told that a 3 person crew would arrive and it should take about 5-6 hours. When their people showed up it was only 2 and the first thing out of their mouth was "we don't do windows." Excuse me??? After showing them around indicating what I wanted to get done they said it would take 3 hours. So I inquired to the estimate. I was told it was whatever I was initially told ($117 and hour). Unacceptable. I told them to get their boss on the phone. After initially refusing to adjust the price I told him $200 dollars or I send his crew packing. He begrudgingly agreed, but asked if I would post a review. I said if they do a good job sure.As for the cleaning - where do I begin. Even though they did not do windows they did do the frames and sills, or so they said. I had to show where they did not do anything. The ceiling fans and dining room light fixture still had cobwebs and dust on them. Kitchen cabinets had dirt from the tile installation all over them. Inside the bathroom cabinets still were dirty and I specifically pointed this out to them prior to cleaning. The "leader" of the two person crew apologized and blames his "trainee" for doing the poor job. Some advice for his crew leaders - you are responsible for checking your workers performance. After spending 45 minutes pointing out problems that they did the bare minimum to appease me, I finally got tired of it and just paid them to leave.I absolutely would not recommend this services. Ask a family friend or your neighbor for references and get the job done right.
09/06/2010
By: jamesdiam123
Sonic Clean Environmental Services
My wife and I had a hot water heater leaking badly in our finished basement. We live just off Highway 60 towards Lumpkin County, but still in Hall County. We finally got the water turned off but not until we came home 4 hours later. We had water soaked into our carpeting, baseboards and some drywall. Also, our new furniture was down there too. We called Sonic Clean and in 45 minutes they arrived and started working. They work throughout the night to remove the water and dry our house. In 5 days they had our house dryed, the damaged repaired and we were back better than before. Our hats off to Sonic Clean for a job very well done. I will always recommend their services.
Tips & Advices
Many services offer long-term contracts that include regularly scheduled cleanings. These contracts sometimes, but do not always, result in discounted prices. Most cleaning services offer discounts in exchange for customer referrals.
Homeowners should review their cleaning service's damage/breakage policy. Some businesses compensate for damaged items, while others do not.
Not always. Before hiring a cleaning service, homeowners should confirm the company verifies its employees' identities and performs background checks. Those planning to hire a self-employed cleaner rather than go through a business should inquire about background check options available from their state's attorney general.
  • The annual costs. Weekly services quickly add up, and homeowners may need to pay additional taxes if they choose a self-employed cleaner.
  • Language barriers and miscommunications. Some professional cleaners might speak English as a second language .
  • Background checks and employment verification. Homeowners can be held liable if they employ a person not legally permitted to work in the U.S.
Some services charge more for pets while others do not. Regardless, homeowners should keep in mind that any pet-related cleaning, such as emptying a litter box, adds to the amount of time the service charges for.

Just a moment...