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04/18/2013
By: robert194447
True Home Exteriors
My mother is older in age and I help her out with her house, yard, etc. Due to unexpected weather conditions her home had some damage. The siding and roof were both effected. I found out that the house insurance covers this type of damage. A co-worker told me about True Home Exteriors and it turned out to be a great reference. We were assigned our own field manager who walked me through the entire process start to finish. Aside from the intial call to the insurance company, I did not really have to do much and out of pocket cost was zero! The final proudct was remarkable and the service outstanding. We were absolutley thrilled and she has gotten a ton of compliments from the neighbors. I would recommend using this professional company.
04/18/2013
By: mikelcol
True Home Exteriors
The previous review has competitor written all over it. After months of discussing the topic with yellow pages regarding slander I make this review to ask this previous client of ours why they would have worked with us if they caught us in a lie and made damage to their home? I would like to make things right. We served over one hundred clients in 2012 even after this review and if you wish to see real owner reviews please see our FaceBook and our website. Thank you to the yellow pages for allowing these types of review to exist when we have repeatedly made attempts to rectify the situation. All in all I will direct all my client to review me on yellow pages and trump this previous non existent attempt at creating a false image of True Home.
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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