Home Depot Stores Locations & Hours Near Crossville, TN - YP.com

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09/21/2016
By: charles p.
Lowe's Home Improvement
The manager there knows how to follow up on a complaint. He doesn't just give it one attempt & then quit. My complaint was not a huge issue; but shinning the laser in someone's eyes on more than one occasion motivated me to let them know. Sorry that I erased the emails from him because I wanted to mention his name here. Randy I think? He kept contacting me & kept in touch until he rectified the situation. One of the things we want to see before we go back is how invested they are in their customers. Good job. I took off one star because I had to remove some carpeting in a brand new home because the outgassing was that bad. I stopped there several times trying to buy smart core luxury vinyl as I was passing through town on several occasions. The selection 'for that' was often beat up & puny. I did buy several cases there; but most of it came from the other Lowes in our area. Thank you again for earning my business back.

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