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08/18/2014
By: Joe chavez ..
East Tennessee Dodge Chrysler Jeep Ram
We were in Crossville for the longest yard sale on Saturday and had no plans to buy a car today. I had been looking for a new 2014 Chrysler 300S black with all the options in our home city of Knoxville. My local dealer was not able to get the car I wanted or able to do the deal I wanted because the car was 500 miles away at another Chrysler dealer in VA. While at the yard, sale we came across East TN Dodge and I told my wife I am going to stop and take a quick look at Chrysler 300S. Andy met me in the lot while I was looking at a Chrysler 300S model but did not have the car I wanted. We starting to talk and I told him what I wanted and the deal I wanted. He said I can do that. Come inside. He got on the computer and found the car in VA. He put the deal together and presented it to me, I could not believe it , he did it, gave us top dollar for our 2013 300S trade in and the monthly payment I wanted. We agreed to purchase the car and I said to Andy when I go into the finance mgrs offices I do not want any changes add ons or sales pitches. The finance depart always trys to get more money from you. We went into the fianance mgrs office and everything was the same as the deal, less than 5 minutes we where out. We where given a new 300 to drive back to Knoxville until our car was delivered. We picked our new Chrysler 300S up on Friday. We drove 100 miles to buy a car and will do it again Andy and East TN Dodge are the best.
04/02/2014
By: Michael dillman and A.
East Tennessee Dodge Chrysler Jeep Ram
I was treated with respect and not talked into something i did not want. Josh Brandon treated me kindly and with respect. Mellisa Dutch, the service woman who took care of my car when i brought it in to get looked at was very understadning and respectfull towards me. I have decided to trade that 2013 in for the 2014 Josh Brandon helped me pick out. I thank them both as well as Brandon the sales manager. Everyone was nice overall. Thank you Josh Brandon and your fellow employees. This is our 3rd brand new vehicle purchased in the last 15 months.
12/11/2015
By: Cammy deweese   ..
East Tennessee Dodge Chrysler Jeep Ram
George was extremely friendly, happy to help and easy to talk with. He is always pleasant -- a real asset to East Tennessee Dodge/Jeep. George informed us of all aspects of the visit, what was done on our Jeep Compass and what was recommended for near future. The service department has the customers safety in mind. We enjoyed the beautiful day by waiting outside, we were even given a bottle of water each from an associate in the showroom. We had walked over to Walmart and were parched when we came back.
10/19/2015
By: Lawrence nichols   ..
East Tennessee Dodge Chrysler Jeep Ram
Everyone was courteous and professional. We broke down while traveling, and pulled in late Monday. Jim Sadowski, the service manager, worked us into the next morning's schedule. After telling him that we plan to sell our vehicle when we get home, Jim and Sean (mechanic) helped us to get back on the road with just the necessary repairs., and would highly recommend them to anyone in need of service or repairs. Thank you for being there in our time of need. L. NicholsCocoa Beach, Fl
11/06/2015
By: Sarah gooding ..
East Tennessee Dodge Chrysler Jeep Ram
I came to the dealership with my 3 kids, ages 6 and under, to get my oil changed. Everyone was so kind and helpful and one gentleman, I never got his name, brought the kids balloons and even sent them home with some balloon crafts for later. It can be very stressful for a mom to load her 3 kids to the dealership but this trip was not that at all thanks to the kind workers. Very friendly and very helpful. Which is why I will continue to do business with East Tn Dodge!! Thanks!!
03/05/2015
By: T. huels ..
East Tennessee Dodge Chrysler Jeep Ram
Overall experience was positive. Prior to visit, I had spoken to Sales Manager on the phone (Rob) regarding leasing a Maxima (I previously also had a Maxima). Rob met with me and asked Amit to work with me. While I felt I was clear in what I wanted (black or white exterior with tan interior (sport or above package) at same price point I was paying. 1st attempt did not produce results. Had to return for 2nd visit where a car with my specifications were met.
12/13/2013
By: Kim & mike W.
East Tennessee Dodge Chrysler Jeep Ram
We had a wonderful salesman, Josh Brandon has a wonderful sense of humor but still has a strong dedication to making sure that his customers are completely satisfied. The whole experience was pleasant even during the negotiation process. He worked with us every step of the way till we left with our brand new 2013 Dodge Journey. Thanks to East Tennessee Dodge and Josh Brandon we are proud new owners and will be return customers. Thanks, Kim and Mike Weston.
12/02/2013
By: Diana G.
East Tennessee Dodge Chrysler Jeep Ram
Darriel,our salesman was extremely helpful with our original purchase. When our first Durango was involved in a serious accident he went out of his way to help with the process of doing what needed to be done. In spite of problems dealing with insurance companies he went ahead and helped us find the best solution to our problem. He spent a great deal of time including off job time to be sure we got the best possible solution to a difficult situation.
08/14/2015
By: Joanie and tim mcneal ..
East Tennessee Dodge Chrysler Jeep Ram
When I came into see Misty I had told myself an husband I wasn't coming back to East Tennessee Dodge because last time I didn't get anything I wanted didn't want white ended up with white. So I told Misty that an she got me exactly what I wanted an the color too!!! I will NEVER buy a car from anyone else but Misty Honeycutt!!! She is the BEST!!! She's not only a salesperson she's your friend!!! Thank you Tim and Joanie.
06/12/2013
By: lindsaypelfrey
East Tennessee Dodge Chrysler Jeep Ram
I would like to say thank u for all misty and JB have done they was able to help me get the truck that I was needing and wanted. I would have to say that misty is a very interesting person and was always there for me. She knew me by my name every time I came in there and to me that ment alot. I am thankful for what they have done and hope to see them in the future for my kids to come to. Thanks again misty and jb.

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