Portrait Innovations Locations & Hours Near Crestview Hills, KY - YP.com
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11/21/2016
By: Green S.
Portrait Innovations
I've been to this Portrait Innovations twice. The first time was when our daughter was 20 weeks old and had a great first experience. The pictures were beautiful.We decided to get photos when our son turned a year old. The young woman taking the photos wasn't trying to make our son smile at all. Then she put him up on a high wooden box for a photo and he fell off it and hit his head on a second small wooden box in front of her. (As a parent standing back out of the shot, the scene of him falling was terrifying.) She didn't even bother to help him up off the floor after he fell. She didn't even apologize as a courtesy to us as the customer. She just sat there on the floor and waited to see if we were going to continue on with the session. We refused to let her take anymore photos of him after that. I will NEVER go back there after that disappointment. Very inexperienced when dealing with small children.

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