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12/02/2014
By: Deb M.
Molyneaux Tile & Carpet
I don't typically write these kind of reviews, but my experience with Molyneaux is worth sharing. I was hesitant to do the "shop at home" service for my front entry stairs, but I was pleasantly surprised. Candace was a pleasure to work with from start to finish and worked to make the deal happen. She has a good eye for color and shares her opinions in a very helpful way. I wound up going with her suggestion and I am thrilled with how it turned out. The installers were great as well. I needed an "extra early appointment" and they were here by 7:30 am!! The stairs are gorgeous and I couldn't be happier...thanks Molyneaux!!
01/20/2015
By: Courtney C.
Molyneaux Tile & Carpet
We had carpet and tile laid in our basement and overall we were extremely satisfied with the finished product. Candace our sales rep was very accommodating and helpful throughout the whole process. One minor issue which prevented us from giving them five stars was that they didn't order us enough tile so we had to prolong the process by another day. However. they are very flexible with scheduling times to come out including Saturdays so that alleviated the hassle. Overall, everything was done professionally, it looks great, and I would definitely recommend and use them again!
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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