Tchefuncta Urgent Care
71205 Highway 21, Covington, LA 70433
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Have only been there twice and surprised that there were no patients in the waiting area, but now understand why. The staff is cold and unfriendly and the Doctor is condescending and arrogant with a terrible bedside manner.
Although it's pretty busy all the nurses and staff seem to be quite friendly and the doctor are very knowledgeable and know what they're talking about.
Arrived 30 minutes before they opened. Was #2 in line. Was already in the ststem however I was told because the other receptionist typed faster I got pushed to #8.
The receptionist need some instruction but the quality of care was wonderful. I am very happy with my experience there. But yes the front desk needs training.
I am so impressed with this facility. I was given such good care. I really felt like Dr. Sarah cared about me and wanted to vacillate my healing. I left with the feeling I had found a place I could go to when I need immediate care.
Front desk personell were very rude, overheard them talking negatively about people on the phone. Very unprofessional.
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