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12/01/2016
By: Patti K.
Vivid Tan
Once you join the "membership" your locked in! They have me fill out the cancellation form, only to have them keep charging my credit card! I called the salon several times to have no one answer the phone. I drove down there and THEY'RE CLOSED! I had called another salon to get a live person and explained to her that I filled the form out and my cards still 6 months later being charged! She takes my name and info and Will have someone call me. That phone call NEVER CAME!!! They supposedly have a company that does the monthly charges, yet a girl at the salon told me if I paid a month in cash that she'd note it in the computer bc the owner would have to go in and stop the charge and that she's up til like 3am making sure those that make a monthly membership fee in cash don't get charged. That's sad that after filling out the form you still get charged. This is the last time bc I am cancelling my card at the bank and she can sit there every month on the first trying to figure out why it keeps denying her. Not a good way to do business. The girls that work at these salons are like bodyguards and if you want to talk to the owner you have to go thru them. Now I know why there's NO NUMBER to get a hold of them at. I'd rather pay more a month somewhere else n get treated right

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