05/16/2015Discovery Point Covington East
My son has been enrolled in the after school program here for the entire school year. We had a promising start. There were only about 10 kids enrolled in after school at the start of the year so 1 "teacher" seemed appropriate. My son liked the center, the teacher at the time, and had fun there. That number about doubled in a few months but there is still only one teacher. The after-school program is very unorganized and has zero structure. How can one teacher possibly provide the appropriate level of attention to 20+ students? We started doing our son's homework with him at home because on the rare occasions it was actually done at Discovery Point, there were mistakes and we had to do it again anyway. They also cannot keep a teacher in the after-school room. We're probably on the 5th or 6th teacher now. Only about 2 of these teachers seemed to actually care and tried to do a good job despite the challenging circumstances that they are made to work under. All the kids, regardless of age, are put into the same room. It is often nothing but chaos in that room when we get there in the afternoon to pick up our son. I have witnessed inappropriate behavior (name-calling, hitting, basic lack of respect for others) go unchecked by the "teacher". There is a special needs child in this room who clearly needs to be in different environment where she can get more focused attention. The center itself is very poorly run. You must keep up with your own billing. They do a terrible job of keeping up with payments and notifying you when payments aren't received. They are happy to tack on late fees and leave you in the dark about whether they actually received your payment. They are constantly changing systems, none seems to be an improvement over the previous ones. The rules are constantly changing and you are told when you walk in. I received absolutely no advanced notice of any policy change during the year that we have been there. They are on their second director in 9 months. She is just as clueless as the last one. The general teacher turnover is high. There is zero communication with parents. They have our email addresses. You would think they would use it to send a newsletter about things happening at the center or just let us know about upcoming changes or events. Don't bother emailing them either. They will not respond. I seriously question how they maintain that quality rating from the state. My issues with them are endless but it is almost the end of the school year. We stayed hoping that things would improve but it has only gotten worse. We will not be back next year.
Dexter Outramin the last week I brought my oldest (who is now 5) when she was 18 months old. I was looking for something that had the personal touch of an in-home daycare, but provided the structure of a pre-school, Kidz PlayStation is just that. I like that it doesn't feel like someone's home and the daycare was an after thought. Mr. and Mrs. Jackson put a large amount of thought into the design and layout of the childcare area. The areas for infants, toddlers and preschoolers is very clearly designated. Outside there is a large fenced yard, with enough space for children to run and a variety of toys to keep their interest. During the summer months they have "Beach Days" outside and the kids can cool off in the water tables. They celebrate birthdays, all the holidays and best of all, they capture these candid moments and post on their Facebook page. I have also been very pleased with all that my oldest has learned. My child went to Pre-K well prepared. At her conference in the fall her teacher said that she was among the group of students that she considered advanced. I immediately had to give all credit to Mrs. Lee because she took the time to teach her the skills she knew she needed in order to be successful in the "big school". My youngest is three and when she started at 6 weeks. I never once worried about if she was being taken care of. I feel the peace of mind I get is PRICELESS. Overall, I am extremely pleased with Kidz PlayStation. I highly recommend them whether you need a fulltime daycare or just part-time care, either way you will have the satisfaction of knowing that your child is loved!! :)• • •
11/20/2013Charmed Salon Spa Boutique
I tried this salon when I first moved to the area for college because it looked cute and upscale enough, and the staff seemed friendly and professional. I needed to trim my long hair and wanted my highlights touched up too. The haircut itself was ok. The coloring on the other hand was awful! I tried to warn my stylist that my blonde hair can pull brassy. Still, she seemed more interested in doing what she wanted to my hair instead of what I asked for. Instead of natural-looking, blended highlights, I got edgy chunks of yellow highlights that turned my hair overall a bright, hay color. Furthermore, the highlights were pretty sloppy looking. As soon as my stylist finished my hair, it already looked like it had 4 weeks of grow-out. I had to come back the next day to get some toner on the color (which they had the gall to make me pay for). The toner basically returned by hair to its original blonde shade, but I had to wait until I got back to my salon at home over the holidays to get the bleeding and grow-out fixed. Expensive and embarrassing mistake. Never again!All that being said however, I do enjoy their spa services! I believe Charmed has two licensed aestheticians (apart from the hair stylists). They do a great job with waxes. Plus, if I'm going to pay for a waxing service, I feel more comfortable going to an aesthetician than a women with a hot pot of wax in the back of a strip mall nail salon. Everything looks clean and sanitary at Charmed. Plus, for the about the same price, these aestheticians will spend 20 minutes shaping your eyebrows with professional products.