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06/12/2013
By: kenevans
Block Automotive Inc
Mark, Rich, and all the guys in the shop do an amazing job with most any vehicle you bring in. They give you fair quotes and they stick to them. They always call before they do work. I recently brought a 2001 BMW and was quoted by a "specialist" for over $2000 for some work that need to be done. Mark and the guys were able to perform the work for less then half of that. There was a factory recall that Mark advised me to let the "specialist" do the work. The "specialist" said that the minimum work had been done to the car and totally disregarded the work Block had done. They now wanted over $3000 for random things that had popped up! I called Mark to double check what they had said because Mark has always be honest with me. They stand behind their work- he asked me to bring the car back to him to follow up on what the "specialist" says might be wrong; Block Automative was correct in the work that they had already done. Over the years I have recommend family, friends, and coworks to have work done by Block Automative!
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11/10/2015
By: Carol C.
Block Automotive Inc
This past summer when the AC went out on my 2006 Saturn, I found that Block Automotive quoted the best price for repairs so took my car to them for the first time. They did a good job for a good price and I was happy with their work. A few months later, on a trip to Nashville, same car had what appeared to be significant engine trouble 150 miles from home. I made it to Nashville, but had no idea who to take the car to before attempting the trip back to Memphis. I could only think to call Mark at Block Automotive and ask his advice. After having only been a one time customer, Mark did not hesitate to go out of his way to figure out what the problem might be, find a mechanic in Nashville, call them to discuss the problem and call me back with their information. The mechanic in Nashville fixed the problem with the car, so Block Automotive got nothing for their time. But they earned my gratitude and loyalty. That's just good honest customer service!
06/11/2013
By: notanativememphian
Block Automotive Inc
I have had my 1998 Honda Civic serviced by Mark Block for the past 10 years, since 2003. His shop does great work at a fair price and he stands behind it. One of my friends now has him servicing all the cars (three or four) in her family, and he keeps them running. I have had two Memphis Honda dealerships lie to me about unnecessary work and will never take my Honda to a Honda dealership in Memphis again. The first time I allowed Mark to work on my car, he charged $600, whereas the dealer where I had purchased it and had serviced it up until then, wanted to charge over $1000. As much as I'd like to leave Memphis, it means I would have to find a new mechanic, and a mechanic and business owner like Mark is worth his weight in gold.
10/04/2012
By: jdburl
Swedish Solution Inc
As far as owning a Volvo, I'm let's just say less-than-convinced they have fixed their reliability issues. As far as service, quality of work, and even price, these guys really took care of us. We had a complicated tragedy with our 2007 S40 due to premature AC belt tensioner failing and resulting in a complete rebuild of the engine. Their team was able to diagnose the issue, produce an accurate estimate, and have the work done in a total of three days. Not only did they beat other estimates, they use Volvo parts, and guarantee their work for two years. They know how to speak Volvo and properly put back together these temperamental machines.
10/10/2012
By: rockydennis
Block Automotive Inc
I went here after much searching online through reviews, etc. I was looking for an HONEST mechanic that offered a fair price and I found both at Block auto. My Service Engine light had come on and so I took my car in. Mark advised of what was causing the problem, and in his opinion I should just leave it alone instead of spending $1200 to fix. It was something minor and non essential. Will def be bringing my car back out next time i need something.DG
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10/11/2016
By: Hunter D.
Cordova Automotive
I was recommended here and they were very reasonable with their prices. They tell you straight up what's wrong with your car. And if you want they will even show you what work they are going to be doing on your car as well. I highly recommend them.ask for sam he's very helpful and reliable. Awesome place to go.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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