757 S Macarthur Blvd Ste 141, Coppell, TX 75019
12:00 pm - 5:00 pm
- Mon - Sat
10:00 am - 6:00 pm
12:00 pm - 5:00 pm
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Mike and everyone at Bicycles Plus Rocks – and they care!
This is the only place to buy a bike.
I wanted to upgrade to a road bike, had a price point I liked, and had done some basic research before shopping. I test rode several bikes at various stores in the area. Some salespersons listened to me and tried to find something that would fit my needs, but others seemed to barely care as to what I was saying.
So, I went to Bicycles Plus in Coppell to see if they could help. Mike greeted me and listened to me explain what I was looking for (with the limited knowledge I had, I knew I wanted a Cannondale). I had questions about differences in brands and other items, and he was patient, but not pandering. Within five minutes, Mike pulled a bike that I test rode and liked that was also within my price point.
However, I wanted to wait and think about the decision. At no point did Mike make me feel as if I needed to buy the bike immediately. He was a patient guy, even if he joked that I would be back. He was cool – not a creepy salesman or some teenager who doesn’t know bikes.
When we returned (after visiting one more store to test ride a different brand), Mike then pulled another Cannondale that better fit my needs and I was sold! It was perfect for me! We purchased the bike, and also new pedals and shoes after Mike made suggestions as to which ones would fit my needs. In addition, they also fit my frame to the bike – this had not been done for me before and made a world of difference.
Less than two weeks into my new bike honeymoon, I was hit by a car while riding. Thankfully, I was not too damaged, but my brand new bike was pretty messed up. I dropped it off at Bicycles Plus, and they were more concerned about me than the bike. The guys at the shop were able to pull a quote for repairs for insurance, inspect every inch of the bike and my gear to make sure it was all still safe and working, and fixed the bike in 24 hours! Mike personally called me to see if I was doing okay – seriously, who does this anymore? They actually have customer service!
Overall, this place is great. I would give more stars if I could. There are closer shops, and bigger shops, but Bicycles Plus in Coppell is MY shop. It should be your shop, too!
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