Oil Can Henrys in Coos Bay, OR with Reviews - YP.com
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09/14/2015
By: Lisa S.
Englewood Automotive, LLC
We havent been in the area very long so finding a new mechanic is always worrisome. I thought I had found one with not only good work, but good customer service as well. We had brought our car in a couple times before we realized we needed a large issue fixed and thats when the trouble started. We brought our car in on a monday and were told it should be fixed by the end of the week. Towards the end of the week I called and asked about progress and was told it wouldnt be done till the following week because the machine shop they used had an emergency so they couldnt get the part back till the following week. So I said ok please call me next week and update me on progress. No one called so I called again later in the week only to find out that some parts they ordered hadnt come in so it would take another week or so. I was very upset as no one had told me and they didnt even try to do an overnight on parts or check with another parts store. They finally finished my car after having it almost THREE weeks (this is our only car so it was hell to deal with not having it for that long)! When I went in to pick it up there were NO apologies, nothing offered in the way of compensation for the lost time and lack of customer service. I was very disappointed and angry. We had hoped we had found a mechanic we could stay with and recommend to others but this one isnt for us. On top of all of that, the noise I have been asking about EVERY time I have brought it in is still there and they say they dont hear it even though all you have to do is drive it down the road and the noise is there. Plus, with this last time it was in I also asked they fix a blown headlight bulb but that wasnt done. The only way I will go back there is if there are any problems with the work they have already done. We will have to start the search for a good auto mechanic place all over now.
01/16/2013
By: mercedesme2
Metric Motorworks
I've taken my cars to Metric Motorworks for nearly 15 yrs and trust them completely, John is one of the honest men I know and when it comes to working on your car, he can and will get it fixed, after I retired to AZ I've driven back and fourth 3 times, each time I will wait to service my car at his shop, or if it needs a repair I will drive it to John's shop because I trust him.there are very few Auto shops I'll drive out of my way for, but Metric Motors is one of them.I've had john look at car's I wanted to buy as well as service the 4 cars I have. If you have a car you want fixed with out all the BS, take it to John and he will give it to you straight, he has saved me money because he is honest, other shops wanted me to replace a certain part when I was out of town and when I got back asked John he looked it over and said it was ok, I've put 300K on one of my Mercedes and have over 200K on the one I have now, all thanks to John, also he worked on my other imports. Thank you John for your Great Service not only to me, but so many others I know...
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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