my child rides this van to get to his developmental school every day and the employees are the RUDEST group of black people i have ever met. They are rude to me, my husband, and sometimes my son. On top of that, they give themselves a "15 minute window" to pick up each morning (6-6:15) but then they show up when ever they feel like it- we went from having them show up at 6:40 one day to 5:45 the next and this went on for a while then i spoke with their director of transport and she said they weren't supposed to be doing that.... so it "fixed" for a while (2 weeks maybe) and then they went to showing up at 5:45 EVERY morning.... nowhere in their window. and now they are back to 5:40 one day and 6:15 the next...so i call this morning and they have changed their pick up time for this week because of holidays but NO ONE called to tell me that. i asked why they wouldn't call me if they weren't going to come until (get this) "anywhere from 6:30 to 8:30"--she said " oh well if you don't answer your phone..."my phone is ALWAYS on. in my pocket. no matter where i am. they never called.. so there's a lie. Too lazy to call parents and then when they point it out they try to blame it on the parent. wow....so I'm going to call the director AGAIN-i called the girl back and asked her name she got rude and asked why. i told her why. she tells me a fake name (i already knew her name) :) WORST company EVERRRR. if my child wasn't switching to kindergarten in just a couple months i would be switching his whole school just to get away from M & M Transportation.