Enterprise Locations & Hours Near Concord, NC - YP.com
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07/17/2017
By: Grace W.
Enterprise Rent-A-Car
I have rented from this location about 8 times and once from Concord Mills. Although the staff is moved around often and faces usually aren't familiar, the service has been above average every time. I had a very bad experience with the Concord Mills location; had to return two consecutive days for a (reserved) rental, they "ran out of cars" and they were extremely busy; the waiting room was literally full of customers, the phone ringing off the hook; the office obviously understaffed with only two employees.
10/06/2016
By: J J.
Enterprise Rent-A-Car
Horrible customer service. The rental smelled like marijuana and employee was aware. The rental exterior and interior was extremely dirty. Staff was not educated on prices and couldn't answer basic questions. They could barely work their computers/tablets. I will NEVER rent from Enterprise again!!!
04/16/2016
By: K H.
Budget Truck Rental
The WORST EVER! did not have 2 of the 3 things I reserved a week prior. Then they knowingly gave me a car hauler that was broken. I have proof via pictures. Left stranded for over 5 hrs with NO ROAD SIDE ASSISTANCE like they claim. GO ELSEWHERE!!!
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01/21/2016
By: Meg M.
Enterprise Rent-A-Car
I had an overall good experience minus the fact that our car was extremely dirty. You could tell that they had tried to freshen it but it had not been vacuumed or cleaned. On returning our car almost two days early too the manager continually argued with me over a 20 minute time span when I asked for a refund on the one day we didn't have the car. At one point she was even laughing and insulting my intelligence. Very unprofessional. As someone who frequently rents from Enterprise I WOULD NOT recommend this location. Most of the other times I rented from the Concord Mills location and never had an issue - go there and be spared.
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04/29/2015
By: Linda E.
Enterprise Rent-A-Car
Service was horrible, car was dirty I awaited a long time for pick up, and mgt told me be happy they picked me up? That should have been a red flag for me right then. This location gets NO STARS from me. The service here use to be very good but it's all new people now!!...
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04/15/2015
By: Eb P.
Enterprise Rent-A-Car
I HAVE RENTED CARS FROM THIS LOCATION FOR A WHILE AND HAVE BEEN VERY SATISFIED WITH RENTALS. THE SERVICE HAS BEEN EXCELLENT. THE PEOPLE I MUST POINT OUT ARE MAKEDA TILLMAN AND DANIELLE THEY ARE VERY PROFESSIONAL AND HAVE HANDLED MY ACCOUNT ABOVE AND BEYOND MY EXPECTATIONS. THEY ARE TRUE PEOPLE PERSONS AND LISTENS TO MY NEEDS. ALWAYS PROMPT AND COURTEOUS WHEN PICKING ME UP AN EXCELLENT ADDICTION. THIS LOCATION IS AWESOME AND REPRESENTS ENTERPRISE VERY WELL. OTHER RENTAL COMPANIES HAVE TRIED TO GET MY BUSINESS BUT CAN NOT GIVE ME THE SERVICE THIS LOCATIONS GIVES TO ME.
10/15/2014
By: Tiffany M.
Enterprise Rent-A-Car
The staff is really friendly and empathetic. I have no problems renting a car. The only thing is they need more help.
08/27/2014
By: troymorrisette
Enterprise Rent-A-Car
Although the people I dealt with were nice and professional, I still waited 3 hours to be picked up and brought to the Office which made me 3 hours late for work, which I am still trying to make up.
Tips & Advices
Although special insurance isn’t always legally required for a moving truck, all auto insurance providers and moving specialists suggest you buy the special policy from the moving truck company. This is because most auto insurance policies have exclusions for covering vans and trucks over a certain size, and also because auto insurance will not cover the personal property inside a moving truck.
In order to drive a rented moving truck, a person must be on the rental agreement. Just as with rental cars, getting another driver put on your rental truck agreement may carry an additional fee per day.
Moving truck rental cost does not include the fuel cost. Make sure to find out from the rental company if there is anything to know about the type of gas the truck requires, as well as the location of the gas tank.
The rules about moving trucks and weigh stations vary somewhat by state. Some states do not require trucks to stop if the occupants are doing a personal move, not commercial moves. Others require all commercial trucks to stop, regardless of what they’re calling. When in doubt, stop.
Yes, pets are allowed in some moving trucks. However, all moving companies clearly state that renters should not put pets in the cargo area, and that pets should be in a transport carrier or properly harnessed for everyone’s safety. Moving truck rental companies all have clearly posted pet transport safety tips that you should review before moving day.

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