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03/03/2015
By: Richard D.
Tile Artist
Dimitre is a very detailed, skillful artist and contractor. He measures, checks his level tool, and measures again, then he cuts the tiles to perfection. He wants each bathroom he works on to be perfect. Even with imperfections like poor shower drain plumbing installated a few days earlier, a bowing ceiling, and unlevel walls, he was still able to put together a beautiful shower. He has been extremely patient with me as I changed the design slightly, and I didn't have enough materials for him like I promised. He also keeps me informed with everything going on in the bathroom and asks for my decisions on how he should proceed with the structural imperfections, etc. He is thoughtful and honest. If it was another tile installer they could have installed my tile, taken the check, and not cared that the tub plumbing was installed improperly because of the faulty installation by Benicia Plumbing. Now we are waiting for Benicia Plumbing to come out and fix their mistake which has my bathroom remodel tile work at a standstill.I will update how it turns out.
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11/22/2016
By: Patricia B.
Floor Coverings International
First impressions are most important in future dealings with any business or company. Chris Harnden was our first contact with FCI and his warmth and friendliness made us feel that we were dealing with the right company for our new rugs. All further contacts with FCI were handled in the same way.....friendly and knowledgeable. We were notified of any changes or delays with an apology for having to do so. The carpet layers came when they said they would and stayed until they were finished. They did a beautiful job and I love the look of my new carpets. Thank you FCI for a job well done and a special thanks to our new friend, Chris
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03/11/2016
By: Skyline L.
Floor Coverings International
I love the detailed explanations throughout the whole decision making process. As first time homeowners, we have never gone through a flooring project. Bryan was very interactive, helpful, and gave us great information on the timing of the materials. FCI communicated very well with us regarding the materials arrival and the timing of completion, which was very volatile because this was during the Christmas and New Years holiday.
07/01/2013
By: johnk.h.
The Floor Store
We would also like to commend the father and son team who handled the installation: Steve and Anthony. Their work ethic is beyond reproach, their skills absolutely first rate. If we asked for any extra attention to details, such as removing marks or smudges or touching up with paint, they never questioned our concerns and always went the extra mile to ensure our satisfaction. Thanks, guys." John K. H.
01/23/2014
By: heidi.sw1
Floor Coverings International
We got our engineered hardwood and our carpet from here, and had an AMAZING experience! We appreciated the honest information and guidance. We loved that there was no pressure, and that the staff was extremely knowledgeable about all the products. We really did our research in the area, and there is nowhere better in price, quality, or customer service!
06/21/2013
By: ronolds.
The Floor Store
My new floors look amazing now with the help of The Floor Store. They replaced our old carpet with bamboo floors. They really add to the Asian theme my wife has followed in decorating our home. They had a large selection of styles and this one really hit the spot. The service was very helpful on narrowing down our choices. Ronold S.
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07/22/2015
By: Sara C.
Floor Coverings International
Wonderful!Pretty much everything. Selection, competitive pricing & excellent service from Bryan & the installers. Bryan went out of his way to address my concerns. I love my beautiful floors in my kitchen, dining area, laundry room & office. You can use my first name ONLY to promote your products.(Score 10 out of 10)
06/26/2013
By: selenag.
The Floor Store
I went here for my carpet needs last year, and I was immediately greeted by an enthusiastic salesperson. They gave me my space, and there was no pressure. All of my questions were answered, and it was very smooth. Selena G.
07/03/2015
By: Esmat W.
Western Tile Design Center
I love their selections of outdoor tiles. The quality looks great. Staff said it can stand different weather conditions. I'm so happy that I found them.
11/23/2013
By: Carole C.
The Floor Store
Excellent service and attention to detail

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