We have had quite a few problems with Abbot's Cove since we moved in. Initially when we toured the apartments we were shown a 2 Bed/TH and told that a 2 Bed/TH would be available when we moved in. A few hours after submitting the application and putting down the deposit we were told that only a 2 bed/garden would be available. It was crunch time so unfortunately we had to take the 2 bed/garden. It would have been nice if the rental office told us the unit we wanted would not be available before we filled out the application and put down the deposit. The apartment does have a nice amount of space and comes with a free washer/dryer and garage. However as the previous reviewer stated the work done by the maintenance guys is shoddy at best. There is some kind of water leak in the kitchen that is causing a foul odor. We have complained about it and apparently the work order was put in (2 weeks ago) but nothing has been done. But the biggest problem we have is with the tenants above us. First, there are at least 8 people living in the 2 bedroom unit, 6 of them are children. According to the rental office there should only be 1 woman and 3 children living there. There is excessive noise coming from the unit day and night. Saying that the children are poorly behaved would be an understatement. The children throw things at the property, use foul language constantly, have been seen urinating outside on multiple occasions and frequently bully and harass other children in the complex. The police have come out twice in the last 2 weeks to address problems related to those children. The mother does not even attempt to address any problems with her children and lets them run wild inside and outside of the apartment. We (along with other neighbors) have filed a complaint form with the rental office and spoken to them multiple times about the upstairs tenants. The rental office has been completely unhelpful. According to a neighbor who has lived in the complex for 3 years, the people in the unit at issue have been there quite awhile and have always caused problems. Obviously the rental office is not interested in correcting the issue or addressing the problems with those tenants. We're counting down the months until our lease is up.
I discovered on a Sunday that I needed to move within the next week. I completed an online information request form and the staff at Stafford House called me back within a day (there were many other places that didn’t get back to me at all- SH was the first). Within an hour I was looking at an ADORABLE apartment that happened to be available immediately. It had everything going for it: lots of storage, large living room, spacious bedroom, huge kitchen (with modern subway tile and hanging lights), large balcony facing an attractive courtyard, huge walk-in closet, full size dishwasher, washer and dryer included- it was a NO-BRAINER. The staff was ON IT with getting my application processed, and within two days I had keys in my hand and the move went flawlessly. Every question and request has been answered promptly, professionally, and with friendliness by Ally and the staff, and I am absolutely loving it here so far. Thanks to Ally and the full staff at Stafford House!
Truly enjoy living here. The community is quiet but the residents are friendly and upbeat. Everyone greets everyone else. The property management staff is superb - accommodating, readily available, and committed to creating community. Always checking in, reaching out, and welcoming. Was able to see an apartment and move-in last minute with less than a week turnaround. Maintenance staff is extremely fast, professional, and efficient. Apartment is modern, spacious, and has all the amenities you could want/need. Highly recommend.