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We have had quite a few problems with Abbot's Cove since we moved in. Initially when we toured the apartments we were shown a 2 Bed/TH and told that a 2 Bed/TH would be available when we moved in. A few hours after submitting the application and putting down the deposit we were told that only a 2 bed/garden would be available. It was crunch time so unfortunately we had to take the 2 bed/garden. It would have been nice if the rental office told us the unit we wanted would not be available before we filled out the application and put down the deposit. The apartment does have a nice amount of space and comes with a free washer/dryer and garage. However as the previous reviewer stated the work done by the maintenance guys is shoddy at best. There is some kind of water leak in the kitchen that is causing a foul odor. We have complained about it and apparently the work order was put in (2 weeks ago) but nothing has been done. But the biggest problem we have is with the tenants above us. First, there are at least 8 people living in the 2 bedroom unit, 6 of them are children. According to the rental office there should only be 1 woman and 3 children living there. There is excessive noise coming from the unit day and night. Saying that the children are poorly behaved would be an understatement. The children throw things at the property, use foul language constantly, have been seen urinating outside on multiple occasions and frequently bully and harass other children in the complex. The police have come out twice in the last 2 weeks to address problems related to those children. The mother does not even attempt to address any problems with her children and lets them run wild inside and outside of the apartment. We (along with other neighbors) have filed a complaint form with the rental office and spoken to them multiple times about the upstairs tenants. The rental office has been completely unhelpful. According to a neighbor who has lived in the complex for 3 years, the people in the unit at issue have been there quite awhile and have always caused problems. Obviously the rental office is not interested in correcting the issue or addressing the problems with those tenants. We're counting down the months until our lease is up.
After going to American Freight and Furniture land and getting refunds for poor customer service, unprofessionalism and honestly just people who blatantly lie, I went to Rooms For Less as my last resort. I was extremely skeptical as I had the bad experiences at the other places. They had the exact bed set and dresser I was looking for. The staff was helpful. The prices were definitely fair compared to the other two places who were charging me a lot more the the exact same product and American Freight and a poorer quality product at Furniture Land. I bought it that day, we set up a delivery day and time, and, shockingly it was delivered and set up just when they said it would be. The delivery guys were very nice and experienced. As a single woman who is not at all street savvy or smart when it comes to this type of thing, I would definitely recommend Rooms For Less. They are professional, very helpful, were very honest with me, and did't sell me lies. I had a great experience.
I discovered on a Sunday that I needed to move within the next week. I completed an online information request form and the staff at Stafford House called me back within a day (there were many other places that didn’t get back to me at all- SH was the first). Within an hour I was looking at an ADORABLE apartment that happened to be available immediately. It had everything going for it: lots of storage, large living room, spacious bedroom, huge kitchen (with modern subway tile and hanging lights), large balcony facing an attractive courtyard, huge walk-in closet, full size dishwasher, washer and dryer included- it was a NO-BRAINER. The staff was ON IT with getting my application processed, and within two days I had keys in my hand and the move went flawlessly. Every question and request has been answered promptly, professionally, and with friendliness by Ally and the staff, and I am absolutely loving it here so far. Thanks to Ally and the full staff at Stafford House!
We had such a wonderful experience at Comfy Couch this past weekend. I have never had a better experience at a furniture store ever. There was no pressure, no one "followed/hovered" over us or made us uncomfortable. Julie was helpful and was able to get us our couch on the same day. We were in a time crunch and she respected that and got us on our way in no time. We were buying furniture for our daughter and were flying home to Phoenix the next morning. From start to finish, everyone we dealt with with professional, friendly and could not do enough to help us out. I forgot the names of the two people at the payment area who checked us out which is unfortunate because they were also a great asset to this company. He gave me spot on directions to the warehouse and we got there in no time. Fantastic job everyone, wish you were in Phoenix, we would only use your store. Thank you!
I have been living here for little over a year and for the last two summers my air upstairs has not worked RIGHT .i have called them and all the maintance has done is come in with this tool and says its fixed . They were here yesterday and my air was on since 7:30 in the morning and by 2:00 the air was still on but no cool or cold air yet. I stopped maintance and told him that i had turned it off cause all it was doing was using electric and his response was... he wanted it to run cause he was going to come back and check it. I called my granddaughter and told her to turn it back on and as of 7:30 pm she said he had not returned and im still waiting for that return visit.excuse me but it be HOT as HELL upstairs with no air. Cant even get a good night sleep after a days work . Other than my air its nice an quiet around me.
The manager sent everybody a nice pretty pink letter and asked us to write a review so here it is... The managment and staff are great! Also the neighbors are kid friendly. My sons feel safe and that is most important. I rate the maintenance a 10 because if you have a problem the maintenance men will take care of it well and quickly. What more could you expect? My sons are 5 and 3 and they love to run around and play with their buddies... I do wish some people would follow the rules and immediately pick up their animal droppings but the office handles it when people don't. I would tell you that your children are most important and me and my sons feel safe here. Greatly maintained and managed property, great neighbors, a great home!
The office staff said there were some comments on here that might not correctly represent them and asked all of us Residents to participate in a survey. Well I read some of them and I can't speak for everyone else but my experience has been good during my 3 years here (and counting - just renewed my lease). It's quiet and affordable with free washer/dryer and a free garage. The maintenance responds quickly unless they have to order thing,s but they let us know. I wasn't happy with the ice on the sidewalks a couple of times but all I had to do was call them. The grounds company sometimes missed blowing the grass off my patio but I guess nobody's perfect. The office staff is #1, they are very friendly and approachable.
Stafford House is an amazing community to live. They are very modern apartments and the grounds are well kept. It was previously owned by preferred living but now is owned by Companion. The transition was smooth and the community has improved tremendously!! The new management is amazing! Ally came in and really made an effort to get to know the residents. She is always willing to help you if you have a problem and make things right. She is by far the best manager we have had here. Stafford is only a few minutes away from Polaris and a movie theater is right across the street along with a Starbucks! By far the best community I have lived in! I highly recommend living here!
The townhomes are nice and spacious. Quiet neighborhood so far and apartment managers are nice, especially Walter. This was me and fiances first apartment together and he was the nicest and did everything he could to help us. I would rate the maintenance a 10 for how nice they are. Ive never needed them to come into my home and fix anything yet but met and talked to them and they are good men. I have no complaints about the community but the City who comes to get the trash sometimes makes a mess and don't clean it and the maintenance have to clean it. Other than that, everything is perfect and Abbot's Cove is the place to live. They are cozy and I recommend it.
Our family owns Price Custom Homes just south of Columbus in Carroll, OH and we needed a new kitchen table for our model home. I'm so happy I called the friendly folks at Kitchen Tables & More! I told them what I needed, asked if I could email a few pictures of our kitchen and if they could recommend a few sets to us that would fit our decor. They emailed me back a few options the next day. They had the set we chose in stock so I was able to make only one trip to the store just to pick it up. Very happy with the service from the first phone call to the guys who loaded it in to my van! Thanks for doing business right!