Fantastic place to purchase a vehicle or to have one worked on! I had our car in for service today and they went above and beyond and did a beautiful job washing the car as well. The General Manager (Freddy Tamayo), Service Manager (Tim Kerrigan), Service Advisor (Frank Guinta) and others were helpful, friendly and professional. Tyson Harris (a Salesman) struck up a conversation with me while I was there, and he was very nice. They have a beautiful new dealership that is accross the road from where they were. It's super nice. Our daughter love the children's play room - where I watched a movie with her. I overhead a salesman do a thorough job explaining the ins and outs of the new car the person was there to buy. There was trail mix to snack on and a variety of drinks to choose from, as well as comfortable chairs and a television in the waiting area.I walked outside and took a look at some cars. They were clean and I looked more than once down a row of cars to see how straight they were. I've worked at dealerships before, and that wasn't easy. A couple of other cool things were the super fast service entry doors! The other was a huge fan in that area. All in all I was treated very well. The atmosphere was professional, and staff was helpful. I love our Subaru, and would highly recommend them. It's roomy, has a nice ride, and the all wheel drive gets around excellent in the snow. Thanks so much Hatfield Subaru!
12/04/2012Jack Maxton Chevrolet - North High
I was looking for a vehicle in a specific price range. Additionally, I was looking for something with a little bit of muscle, lower miles and a decent price. I talked with Bob Bricker, sales manager and Dusty Lenz, sales rep. They found a few different options for me and we discussed some different financing plans. My credit isn't horrible, but it isn't perfect, either. When I had finally decided on a car, they called me back and told me about a different vehicle that they had just taken on trade that day. It was a perfect match to what I was looking for. 2005 Dodge Magnum, RT. The vehicle was in great shape, though there were a few things that needed fixed. When I asked them, they worked that into the deal and I still came in almost 2000.00 below KBB on the vehicle. I had one other issue with the car, discovered after having it for 4 days. I called and they had a technician fix it for me...for free. No questions, no haggling, no arguing. I will, without a doubt, purchase many more vehicles from this dealership. They were honest and straightforward and worked with me to ensure I got the very best deal possible. Couldn't be happier with the experience.
07/06/2013Germain Mazda of Columbus
My buying experience was excellent from start to finish. I purchased a new CX-5, which is the top-rated CUV on the market. My sales team was professional, honest and transparent with pricing. They even drove to Indiana to intercept a new delivery of the exact model I wanted, and matched the lowest price of their competitors. Their facility is new and modern, and the sales team has been with the Germain family for years. They know how to treat the customer right so they will become a repeat customer. I highly recommend them over the other local Mazda dealers, with whom I did not have such a good experience during my research phase.