By: Cristian U.
Fire & Ice Heating and Air Conditioning, Inc.
Great job, Fire and Ice!! We are satisfied customers! Roger helped us find a top of the line system that blew away anything that the competition offered for a lower price and even threw in some extras that made the offer untouchable to the other companies. But just as important, was their outstanding customer service; from their phone staff to the installers, we were very impressed! The installers, Bryan and Will, were genuinely courteous and professional and really went above and beyond. We truly appreciated their hard work. They explained the system, what they were doing and why, pressure tested the new lines, and finished every little detail with close attention... Something of great importance to me. Bryan was such a great guy he even helped me move my washer and dryer into the machine room since I just moved last night and they were too heavy for me to squeeze them through the narrow doorway by myself, plus the old air handler was kind of in the way... I wouldn't expect them to be able to do such things with such a busy schedule but since they had a few mins after removing the old equipment and before the new one came in, I asked and Bryan immediately volunteered to help. HUGE kudos to him for going above and beyond and helping us so much. It was a great relief for us to get that out of the way as we are getting settled in our new home.In comparison with the competition in the Columbus, OHIO area, these guys are light years ahead of every one else. Especially that other company whose name I won't mention (hint: shares the name with an appliance store/outlet) with the rude salesman who called my questions "silly" and hung up on me just because I asked for his price list after it took him 6 hours to call me back. With Fire and Ice you get your questions answered promptly and with genuine kindness! Like I said before, they are light years ahead in terms of service, knowledge, honesty, customer service and I personally was not able to find better prices on such high quality equipment..We purchased a Trane XV18 Heat pump and Tam 8 air handler kit with the Comfort Link II 950 stat for the same price that others were quoting much inferior single stage systems. Not only that but looking at the exposed diagrams and pictures that different manufacturers put on their brochures, you can compare and see the quality of the engineering of these high end Trane systems... The materials used and their impressive design makes them the best out there at least in this price range... These things are built tough like an Abrams tank and finished like a Ferrari! Nothing like the file-cabinet-looking things the others showed us... Now, I know that not everything that looks like gold is gold, but to put it simply, these systems are built to last. The others just say they are... You will see that yourself if you compare brochures, or customer reviews online, pictures or whatever you choose. To sum it up, if you want to make a good investment, do it with a company that deserves it and can back it up. Fire and Ice does that like no other HVAC company in the Columbus area.
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By: Drbb V.
Salmon's Heating & Cooling
This was a wonderful company. After the debacle with the AC company home warranty sent, Salmons Heating & Cooling were a godsend. They were fair priced, efficient, knowledgeable, friendly and very helpful. They fixed the issues and even advised us so that we can keep it in optimal condition. They also don't try to sell you things you don't need. First time I contacted them to get a quote to clean my AC unit. The person quoted me about $100 and told me how I could do it myself so that I can avoid that fee. I was given instructions. That interaction is the reason I called when my AC unit stopped working and the AC company my warranty sent damaged my AC further.
By: Diane S.
Gahanna Heating And Cooling
I want to thank Gahanna Heating & Cooling for helping me with my DSS (dirty sock syndrome) this was the only company that "listen" to what I was saying. Ronnie who works for them was wonderful, he did research and help me fine a solution to my problem and IT WORKED! Our house was making us sick and I will be forever grateful for your help and time you put into helping me with this problem. I would recommend this company to everyone I know...Thanks again!!
By: Des I.
Protech Northland Heating & Cooling
Had to call in furnace broke down,Girls in office were very knowledgable and helpful with my situatition,I believe I spoke with a Missy and Melinda nicest girls ever,they helped me with the info I needed and cost me nothing after Atlas Butler charged me almost $800 for nothing-my home warranty people took care of the rest which was with the help of Protech Northland!! Thanks! I highly recommend this company and will use them in the future!!!
By: Greg V.
Gahanna Heating And Cooling
I called several contractors to get my hvac unit fixed. I call it hvac instead of furnace because I am in a loft downtown and the hvac is rooftop. Several companies passed up the request for service since it required the complexity of digital entry, an elevator and extension ladder. Gahanna responded quickly & did a nice job. The tech was pleasant and thorough.
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By: Adrian R.
Hairston's Services Heating & Air Conditioning
Showed up on time, very informative. Used him through our warranty service. Fixed our furnace and ensured it fired up appropriately. Even showed us how to use our air filter attached. Easy $100 for him as our furnace leak was just a loosened joint. I was skeptic given reviews, but also didnt have a choice of who warranty picked. I am satisfied with service.
By: sprockets
Fire & Ice Heating and Air Conditioning, Inc.
They advertise that they install generators, but they don't. That's because, according to them, "our generator guy quit." So hire another guy, right? Apparently not. "We're making a list of names so we can call you back when we find another genertor person." Yes, very professional, and no tha ks.
By: lamardlh
Hairston's Services Heating & Air Conditioning
Derwin Hairston is a good man and his company is reliable,dependable,and trustworthy I recommend to use to service if anything was to ever need fixing in your house. I say that because I use this service before and I love it. I will use it again
By: jas3434
Care Heating & Cooling
We thought we would have to replace our old furnace and were prepared for the cost, but the tech at Care Heating gave us the good news that except for a worn part, everything else was fine. His honesty has earned a customer for life!
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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