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10/30/2012
By: beth.p.hancock.5
Jim Hudson Lexus of Columbia
Be wary! We drove from out of town for a vehicle dicussed over the phone. They never asked for a deposit and when we got there at 930 the next morning we were told it was sold as closing last night. They had some other vehicles of interest, we ended up purchasing one after 2 hours of haggling. On our interstate drive home Sunday the hood was bouncing. It appears to be common in the vehicle, but needs to be fixed. We called and were told "Sorry, there is no warranty." A week later, the oil warning light comes on, and apparently it is burning oil. While in the shop for that, they discovered more and it was verified by a second opinion. NOW 3 weeks later, they did not pay off our full trade in balance. What the heck!?!? We sat right there and got the pay off balance in the flippin dealership! HORRIBLE PLACE TO DO BUSINESS, YOU WILL GET SCREWED.
08/27/2013
By: bastionaustin
2nd Wind Heating & Air Conditioning
This company is amazing. My AC died right before a huge heat wave. Brandon arrived just as they promised and spent hours in the sweltering heat trying to fix the unit. After it was clear the only thing to do was replace the system, 2nd Wind loaned us 2 window units to keep us cool until the next day. They brought those within the hour and showed up promptly the next morning the installation was quick and very professional (they left everything spotless). Brandon came back to inspect the work and patiently answered all my questions. Not only did they install the new system, they also expanded the ducts and made sure I had everything needed to have it run at peak efficiency. This company also really stands behind their work. 10 year warranty on parts and labor! I couldn’t recommend them more.
03/16/2016
By: Chery E.
Columbia Powersports Center
I recently purchased a Kawasaki 610 4x4 Mule at Columbia Powersports on Two Notch Rd. The whole process from beginning to end was extremely smooth with no hidden surprises. My salesman, Bruce, was very helpful in demonstrating the product as well as patient while I took my time in deciding when to purchase. He returned my phone calls promptly as I had a few questions after leaving the dealership. Karen, who handled the actual transaction, was professional and Jack delivered the unit in a very courteous manner while explaining the operation of the machine. My overall experience was very positive. I would recommend Columbia Powersports to anyone.
02/24/2016
By: Albe T.
Columbia Powersports Center
I was very pleased with the service I recieved on my recent purchase of an ATV. The staff (and my sales associate, Shaw), was very friendly and quite knowledgeable when it came to answering any questions I had, no matter how simple they may have been (since I didn't know a great deal about ATVs). Being a female who had only limited knowledge about 4 Wheelers, I did not feel in any way that I was being taken advantage of during my decision making. They also made suggestions as to places that were good to ride. Overall, it was an enjoyable experience, thus making my purchase that much better! Thanks guys and gals! I will be back!
10/25/2013
By: Lisa S.
2nd Wind Heating & Air Conditioning
We have been customers with 2nd wind for about 4 years now and have always used the bi-yearly maintenance service. Even though every technician, dispatcher, etc. has been awesomely wonderful during these years, I just wanted you to know what awesomely great job Rich H. did for me today. He was polite, courteous and had a great sense of humor. Not only was it easy working with him on my maintenance/repair issue, he took the time to explain what was going on with my system and what it needed without confusing me too much :). I hope that you will keep Rich around a long time so I can request him again. 2nd Wind and Rich ROCK!
08/13/2013
By: courtsarkarati
2nd Wind Heating & Air Conditioning
Early yesterday morning we discovered our air conditioner was not putting out the nice cool air we were used to getting. This was a good time to try 2nd Wind, as my sister had recommended them and other neighbors have used 2nd Wine. We were not disappointed, phone was answered immediately, service was promised at the end of the day, 6-8 PM but they called around 2 PM and had the job done before 4:30. That is service, good service! We also signed up for a maintenance program as past history has shown us the benefits of such a program. Thanks 2nd Wind! And thanks to Brian, the technician who delivered this great service.
07/31/2013
By: masongray21
2nd Wind Heating & Air Conditioning
The gentlemen who installed my AC today were Jon and Nick. They worked like Trojans in my hot attic and never complained. They were courteous and only asked to cool off downstairs one time. The 2nd Wind staff took care of them bringing them Gatorade regularly. You would think having 2 men in your house all day would be intrusive, but they were not at all. Their professional demeanor and competent, complete work made us very happy customers! Thank you Jon and Nick – you did a great job!! And thanks to 2nd Wind!
09/10/2013
By: gavinfayde
2nd Wind Heating & Air Conditioning
We woke up this morning to no air (hot air). The first search we found was 2nd Wind. With no hesitation they had someone out and within 30 minutes we were back up and running. We saved tons of money by signing up for the Cloud 10 membership. Russell was very professional and handled business. This is a shout out to Russell! WE look forward to doing business with 2nd Wind and will pass the word. Thanks so much for your prompt service and adequate resolution to our needs. See you in 6 months!
07/16/2013
By: mtate575
2nd Wind Heating & Air Conditioning
2nd Wind Heating and Air was very helpful and straight forward in his diagnosis and solution for my AC unit. They took their time to make sure I understood all the options and represented the company very professionally. The technicians did a very neat installation of the new unit. They were very courteous and polite and went the extra mile by trimming the bottom of the new unit to my satisfaction. 2nd wind has been reliable for the many years I’ve done business with them.
03/10/2016
By: Oli R.
Columbia Powersports Center
In may I was traveling thru columbia on a bike. I had a flat tire on interstate 77. Being from Florida and not knowing a soul in Columbia, I was unsure of where to go for help. Someone suggested col. pwsports. I called, they came right over and picked up me and my bike . The service department wheeled me right in. They replaced my bike tire quickly, professionally and got me back on the road. I would recommend columbia powersports for any motorcycle service needs.
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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