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05/03/2013
By: elizabethincola
Jackson Smile Studio
Dr. Jackson absolutely saved the day! Talk about going above and beyond!!!! I had an absolute nightmare of dentist emergency. It was a Friday night and my front veneer came out. Well, that would not have been the worst thing that could happen to a person, obviously, except that I was leaving to go to a national sales meeting on Sunday for the week, and it was looking like I would be going without a front tooth!!!! I frantically called the emergency dental line and to my surprise got Dr. Jackson, himself! Not an answerinbg service- major points! Then I find out he is heading to Myrtle Beach with his dear wife, but that he is willing to meet me before he goes and fix my tooth at 11:30pm!!!!!!!!!!! Who does that these days???? Only my dentist, with professionalism, precision, and with a Jackson Smile! I would recommend him to anyone and everyone looking for an amazing dentist. He was my hero that night and I was able to go to my meeting with all my teeth and a big smile on my face! : )
01/04/2015
By: shalamarose.slade
Kool Smiles of Columbia
I came in for a cleaning on my three little ones and I felt that the blocks were checked for someone that's coming in for a routine cleaning. I don't know if this was a last minute squeeze-in ordeal, but my appointment was at 330, probably made it inside the exam room at 350ish and, at times, one child was worked on, another sat there waiting, one was checked by the doctor, then x-rays were taken. My point is, it seemed like the staff were trying to speed the process up, but, as mentioned earlier, one child sat and waited: it also felt like they were off on their rotation and forgot about people; therefore putting others ahead of our appointment instead. I have no problem with them trying to work smarter and not harder, I just need for them to prioritize their patients (first come, first serve), have order, and complete the procedural process. The end result was agreeable, but to get there, the process was a bit off task.
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02/05/2016
By: Erinn D.
Kool Smiles of Columbia
I saw Dr. Sheffield to get a tooth pulled. I was pretty freaked out, because I've never had it done before. One of my back molars broke off due to a cavity and I had to go in as a walk-in. My wait time was very short, probably less than 20 minutes, even though I had no appointment scheduled. Dr. Sheffield explained everything to me calmly, and helped me feel better. The extraction did not hurt at all, though it was unpleasant...there's no way for it not to be. But I thought that Dr. Sheffield did a great job adapting to my extraction, which turned out to be not-so-simple. Nevertheless, it was still done pretty quickly. It has been about 2 days, and I have very little pain in my mouth, and do not need pain medication anymore. The wound appears to be healing quite well and I am eating almost normally. For something that I was terrified about going through, I would definitely feel fine going through it again here. :)
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12/20/2015
By: Monique G.
Kool Smiles of Columbia
We've been at Kool Smiles for a few years now, the staff was friendly and I love the flexibility of the office hours (late during the week, open on the weekends). My only complaint is that we had a 9 am appt and I arrived right at 9 but I had to wait in line behind a person asking 1 million questions so we didn't sign in until about 9:03 and we were told that we couldn't be seen because we weren't on time for our appt (REALLY?!?!?) so we had to "wait for the next set of cleanings" which began at 9:45 am. We usually come during the week and we're in and out in about an hour but this trip took a little over 2 hours which still isn't bad considering I have 3 children getting serviced and they only had 1 dentist on site. Overall no big complaints with the office, we will continue to use Kool Smiles in the future.
10/01/2014
By: Gabriel F.
Kool Smiles of Columbia
Have to give two stars because the facilities are real good. But I have been taking my daughter for their check ups and I have to say that even though they do good job they don't make such effort in little kids. The two times that I have take my daughter they last less than 5 minutes for the service!!! And when I receive the bill is more than $150.00!!! It real good to make $150.00 in five minutes. In other hand, the annoying emails are getting in my nerves and is funny because if you don't do appt. they do it for you without you knowing. Their emails are so friendly that is like they are going to do the service for free hahahaha. When is clearly that what they want is your money. The last visit with my wife she received two different diagnostics. Enough said Im getting mad.
11/07/2014
By: Shauntai M.
Kool Smiles of Columbia
My son is two and I didn't have experience with dentists as a child so I have nothing to compare it to. My son hates the doctors office so I also expected him to hate this. Everyone was really nice but my son started to freak out as soon as they started to brush his teeth. Even though he was freaking out they were speaking nicely to him to calm him down. The dentist had me sit him in different positions so he could fully examine his teeth. Overall I liked it. I'm not upset that they didn't take forever doing it otherwise it would have been an even worse experience for him. I will definitely be going back
10/01/2015
By: Jenni A.
Harbison Hill Dentistry
I do not agree with any of the negative comments below. This office has been great every time I have gone. The technology is new and the staff is very friendly & nice. I usually see Dr Triola - who is so gentle and knowledgeable. She was out on maternity leave and I had a bad tooth ache. The other dentist in the office Dr Ifraitekh saw me the same day and got me out of pain. This is the BEST dental office I have ever been to. There were absolutely no suprises on my bill and they went over what I needed and how much it was going to cost before they did any work. I HIGHLY suggest you give them a try.
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04/27/2016
By: Ashley R.
Kool Smiles of Columbia
Not only were we seen within 15 minutes of our appointment time, but I had 2 children being seen at once. Unlike traditional offices where one girl does everything they were fully staffed and we were in and out. The Hygenists were very friendly and explained every step to the children. They were very patient. The Denstist was fun and helpful and very knowledgeable. When you have Medicaid you generally receive poor service, it's a sad reality, but at Kool Smiles we received excellent care. Oh did I mention there's an entire Slide play area so the wait literally felt like 2 minutes.
12/02/2014
By: Ashley T.
Kool Smiles of Columbia
Arrived for my 9AM appointment right on time and sat in the lobby for 15 minutes until I was acknowledged to be promoted to fill out a new form which was basically a repeat of the information I had filled out 6 months prior at my first visit. The 2-3 receptionists could have provided me with this "new, required" form the minute I walked in but instead had me wait for 15 minutes. As soon as the form was completed and my chart was put up I was brought back. Seems like this office isn't concerned with their patients time. Once I was brought the cleaning was good.
09/10/2014
By: Tracey M.
Kool Smiles of Columbia
I appreciate the professionalism of Kool Smiles. When we arrived, I had to complete some information and not long after they took my sons back for their cleaning. The appointment was at 0900 and we were leaving by 0945. Efficient service of this magnitude is appreciated from this working mother. I also appreciate the consulation after the cleaning to let me know where they are and what care needs to be done going forward. I also like the fact that there is no resistance from my boys when most are skittish about visiting the Dentist.
Tips & Advices
The most common dental problems in children are:
  • Cavities
  • Bad breath
  • Gum disease
  • Sensitive teeth
  • Grinding
  • Canker sores
  • Missing teeth
  • Extra teeth
  • Bite and alignment issues
Thumb sucking is not specifically a dental problem, but it can cause a malocclusion, a condition where the top and bottom teeth don't line up correctly.
To clean a baby's teeth, use a small, soft-bristled toothbrush designed specifically for infants. Apply a tiny amount of non-fluoride toothpaste - about the size of a grain of rice - and gently brush all sides of the teeth and the tongue. Before the baby's first teeth emerge, use gauze or a wet washcloth wrapped around the finger to wipe the gums. This motion doesn't necessarily reduce bacteria, but it does help the infant to get used to the sensation of having his or her teeth cleaned.
Children should visit their pediatric dentist every six months. This recommended frequency does not change throughout a person's lifetime.
No, wisdom teeth do not need to be removed unless they cause pain, lead to dental issues, or are aligned incorrectly.
Yes, dental sealants prevent cavities by filling in deep grooves in the teeth. Without them, bacteria can collect in these areas and cause tooth decay, which can happen with children.

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