06/09/2014
By: ramona.gibbs.9
Turner Properties
Office: Very unprofessional office when signing rental agreement. They were under construction/moving at the time it seems so I let it slide. But the iPad that we had to sign and read our rental contract on was cracked horribly-with some glass pierces raised. Very unprofessional. Still, I let it go because the property was nice and the contract itself was reasonable. Service: We have been trying to get certain maintenance requests addressed since we moved in. Maintenance personnel came several times and couldn't fix one of the issues and then never came back months ago. Turner Properties said they didn't "contract him." They just "submitted a work order." The owner of the house did "contract him." So in other words it's not their fault the issue was not handle in a timely manner. When we signed paperwork. I had no idea I would go through all this just to get a problem fixed. I even ask about this type of stuff. Read the contract. No where in it did it say that maintenance problems could go unfixed due to the home owner's preference to contract his own ppl or do it himself. Now they want to fix the issue using their ppl (which is good) immediately, but now my schedule is not open like it was when we first moved to the place (then I was a stay at home mom, now I have a new job-no leave of absence yet they only fix stuff during business hours m-f). And they're curt with me because I have a schedule! They are getting mad because I won't let the maintenance guy into the property the same day we discuss this over the phone. Like I cannot schedule him to come a certain day?!?! Not the same day? WTF. Then I ask the representative if I can have a copy of the maintenance log which is typically done after the problem is fixed. The first personnel to come to my house had me sign one. Instead of her simply telling me that they don't do that with their personal maintenance professionals, she gave me the run around. It was like pulling teeth to get information out of her. Good customer service is knowing how to handle bad situations with efficiency and empathy. I felt neither from these ppl.Warning: ask about the owner's preference concerning maintenance issues. Don't expect to be talked to with respect when things aren't all roses with them.
07/23/2014
By: Brandi S.
Columbia Property Management
Overall, a very unprofessional company. I am giving it two stars because everyone I talked to at the company was nice, but if you ever need anything from them you will have to stay on top of them to get it done. If you have a simple request, there is usually only one person in the entire office who can help you, and they will usually not be there when you call the first time. Very disorganized, and there does not seem to be much communication between staff.They are pretty slow on maintenance; there were things we noted as broken when we moved in, and they never sent anyone to fix them. (They did call several months into our lease to ask if anything was still broken, and still never sent anyone). My air conditioner went out a couple weeks after I moved in, and they sent someone out twice just to tell me that it was broken and needed to be replaced, and then it took several days to actually replace it. I understand that it might take a day or so to get the unit, but I was unable to stay in my house for a week and my rent was not prorated (I did contact the owner to ask about this; instead of answering me she told me that I had a balance due on my account and referred me to someone else. I did not, in fact, have a balance due-- so obviously I got the run around there). The other problem is the security deposit. You will have to put down a security deposit equal to a month's rent, and if you leave your house in good condition you will be lucky to get half of it back. They charge ridiculous amounts for small things. For example, we were charged $15 to replace the air filter. I chose to rent from this company despite reading bad reviews because I loved the house and was running out of time. However, I will definitely not be renting from them in the future.
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12/15/2016
By: Cardette F.
Turner Properties
I relocated from form North Carolina to South Carolina and was My experience with Turner properties is that I found homes that I wanted to rent due to relocating for a Job. I went I initially called I was told that the house would not be ready until two week later so I decide to drive down and see the location of the house, all the blinds were up and I was able to look in the house and like what I saw. So I submitted the application and was accepted about 3 days later.What I didn’t understand is that I was charge an addition $75.00 on the security deposit with a 770 credit score. Then after signing the lease without seeing the house I called and asked if I could just view the house, and was told “No”, because the code to the lock box had been changed. Then I asked if someone could just take a 1 hour out to show me the house that I already put a $2179.00 deposit on and was told that they lack the staff for that. Which I thought was very unprofessional. The finial issue I had was that a $20.00 fee was added to my account for the return of the lock box that I didn’t put on the house. Also I was told that any damages to the house that I fine I could upload the pictures to my document and that turn out not to be true. As far as the house I’m very happy with it so far, but I only been in it from 12/09/2016. And only had minor issue stains on carpet, scratches on flooring, we had to replace the float in the toilet so it would stop running. Broken faucet sprayer and a really bad patch job with spackle throughout the house. Now I see why they say the house are rented “as is” after they get your deposit. Almost forgot I was offer a $5.00 Starbucks gift card for a good review.
04/21/2014
By: Kelli C.
Salters Property Management Group
Month after month I have to inquire where my rent money is. It gets worse each month. I call and call and always get an excuse or we will call you back with no call back. Last month I emailed them twice and never got a response. We eventually got the money, but no aknowledgement of my emails. I give them 2 stars only because I do feel that the tenants may get better response than we do as the homeowner. We have been contacted about repair requests over the years and are updated on mid year inpections. This company might be okay to rent from, but I would not recommend to home owners. Lately, I always get the rent money around the 3rd week of the month (after my mortgage late fees hit). Rent money is supposed to be paid out by the 10th, per Salters. Today is the 21st, and they have not paid us on 2 homes.
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07/05/2016
By: Michelle S.
Fort Jackson Realty
I recently bought our first home. Michael Bass was our agent and he was absolutely amazing to work with! As a first time buyer he answered all our questions and was there every single step of the way. I felt confident he got the best deal possible for us and worked hard to make sure our process was as easy as possible! He always answered my calls and any questions I had (even on Sunday's) I would highly recommend anyone to have him as their agent! He was excellent!
04/15/2014
By: Max K.
Cantey & Co Inc
I have been renting from them for over a year now. I have been very impressed by how quick they are to repair things. We are in an older house and everytime we have a problem they have someone out quickly to take care of it. I have had nothing but a good experience. They actually answer the phone or call you back quickly.
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10/06/2015
By: Juice S.
Cantey & Co Inc
They have been my property manager for 5+ years. Have been helpful in finding tenants. My only major complaint is the sometimes slow response to owner requests and the high staff turnover. Billy himself has always been helpful.
03/17/2016
By: Zach D.
Landmark Resources LLC
I highly recommend Landmark Resources because their managers are so nice and hard working. They always keep me informed and updated on everything that is going on. I appreciate all that they do.
12/11/2014
By: Curtis m. D.
Real Property Management Midlands
I have had several positive interactions with Mr Darel Campbell. Him and his team go above and beyond what is the old standards of honesty,integrity. It alway a pleasure to deal with this firm
12/23/2016
By: John C.
Turner Properties
I rented a house from turner properties for a year, The crew at the office where very easy to deal with. When there was a problem they handled it pretty quickly. Thanks for a good experience.

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