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02/04/2014
By: Krystal V.
Concentra Urgent Care
My visit was to Concentra Urgent Care. I was assigned to Dr. Sepideh S Dadras, MD.Upon recommendation as a followup to a previous urgent care visit, I was greatly dissatisfied. She had horrible bedside manner and never even asked how I felt. And upon discharge I had simply asked when I can return to work. Her response was a stern angry tone saying, "Well my decision overrides all previous doctors". I felt under appreciated and overwhelmed. She didn't even verbally tell me when I could go back to work.However, the counter staff was kind, courteous, sympathetic, caring and attentive. I would only recommend this location for life threatening injuries when the ER is full. This location really needs a Doctor with better bedside manners. And less aggression towards patients
Tips & Advices
Under most health insurance plans, urgent care visits will require a copay that is usually less expensive than emergency room visits, but more expensive than standard doctor visits - around $120 on average. Urgent care staff do not have much information regarding individual coverage, so be prepared and check with your insurance provider to understand costs.
It is common for urgent care physicians to recommend follow-up treatment after an initial visit. Most commonly, patients will be asked to return to the clinic or their primary care doctor if symptoms get worse or do not improve in a certain amount of time. Patients might be referred to a specialist for treatment of more complex conditions. Or patients may simply be given a few basic tips for recovering at home. In any case, patients should follow the doctor’s advice regarding next treatment steps.
If needed, urgent care doctors can prescribe medication to treat conditions. This may include antibiotics for an infection or pain medication for a broken bone. Be sure to follow the doctor’s instructions for taking these medicines.
Be sure to explain your symptoms to physicians in as much detail as possible. Note when or where the symptoms first appeared if possible. Inform urgent care staff of any medical conditions you may have, all allergies, and all medications you are currently taking. Also be sure to bring proper forms of identification, and any health insurance cards/information to help process your visit.
You should be able to find a 24-hour urgent care clinic by searching online resources such as yellowpages.com. Be sure the location is included in your health plan network before visiting.

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