My husband & I just returned from Colorado Springs, Colorado. We have family that live there, so we visit quite often. This time our trip was great! I found a wonderful place to stay in the city. The room was large & well kept, something I rarely see when I travel. It really felt like home! The grounds were clean & well cared for. What impressed me the most, was the staff. When I chose to go to the office, the young man behind the counter stopped what he was doing to assist me!! The maid was there upon our arrival to see if we needed extra towels. Iv'e never had that kind of service. You can be sure the next time I go home to see my family, we will stay at 'TRAVELSTAR
04/08/2014Comfort Suites North Academy
Tried to leave a review on the website and management denied it. My husband and I stayed here on our honeymoon and were disappointed. We paid a little more thinking we'd get a little more but the hotel was average. The free breakfast was very good and the staff was very kind and helpful but the bed was uncomfortable, our towels were dirty, there weren't enough outlets to plug our phones by the bed, we had to have our keys reactivated several times during our stay and the pool was too small to enjoy. If they added some outlets near the bed, added a memory foam mattress pad and extended pool hours later I'd consider staying again (for the waffles, of course. ;)
Having booked a room at TravelStar Inn & Suites, I read reviews about the hotel at trip adviser only to find that the hotel have had a lot of negative reviews from travelers before. A little worried, I reached hotel expecting the worst. But my experience turned out to be unique exception! The staff was friendly, location was ideal, rent fits my budget (only $60 for four of us), room was clean and had microwave, a mini fridge and an electric stove (none of which I expected to be there for the rent I paid).