Rolex Watches in Colorado Springs, CO with Reviews -

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By: Sally A.
Zerbe Jewelers
Do not shop here; I've never experienced worse customer service in my life. My husband and I came to Zerbe to search for a ring and received very helpful service from the gentleman on the floor. He offered to have my engagement and wedding rings cleaned, which I was wearing at the time. When we were preparing to leave, the jeweler who had cleaned my rings came to the storefront to return them. However, he informed me that one of the prongs of my wedding ring--an estate piece of yellow gold with twelve small diamonds--had broken while my ring was in the jewelry cleaner and that it would be $78 to replace the prong and "at least several hundred dollars more" to fix the rest of the prongs on the ring. My husband and I asked that the jeweler cover the cost to replace the prong that had broken while he was cleaning the ring, to which he replied, "absolutely not," and went on to say that it was actually our fault the ring had broken because we had not "informed him that the prongs could break." Neither my husband nor I have expertise in jewelry and we had trusted Zerbe to handle my wedding ring with care, especially when other jewelers we've visited have cleaned my rings without losing any of its stones. Shoppers: deal with Zerbe at your own risk!(UPDATE [June 10, 2015]): The owner of Zerbe Jewelers personally reached out to apologize for the poor treatment my husband and I received in the store and to make amends for our experience. A professional, ethical decision end to this story. We will consider patronizing this store again now that we know the owners value customer service and professional conduct...even if one of their jewelers most certainly did not!
By: chuck.danley
Valentine Jewelers
I had a special design in mind. I went to most every jeweler in Colorado Springs as well as a few in ND. Most jewelers didn't seem to understand the design, or didn't have the ability or desire to put in the effort to make the custom ring. Judy completely understood my thoughts and made a piece that was truly amazing. We had an issue with the engagement ring. Judy immediately took care of it and made it right.I wouldn't go anywhere else to get a piece after the wonderful experience with Judy.
By: Don M.
Tick Tock Shop
We've been going to the Tick Tock Shop for years. Lots of watch battery replacements, one cleaning of a small Howard Miller wall clock, and purchase of two larger wall clocks as gifts. We have always been very happy with the service and, of course, any visit has to include walking around and looking at the incredible selection of heirloom quality grandfather clocks... someday we will buy one!
By: Jesse U.
Jeweler D Bierfeldt Master
Truly a wonderful jeweler, Dale has an uncanny knack for creating exceptional, and one of a kind items. He created my husband's wedding band and he has received numerous compliments from it. If you are looking to find a unique piece of jewelry I highly recommend a visit. If he doesn't have it, he can surely make it and you will be more than pleased with the final product.
By: cruisewithjoanne
Jeweler D Bierfeldt Master
Dale is outstanding when it comes to jewelry! He is the only person I trust to do jewelry repairs, appraisals or deal with in jewelry design. Not only does Dale do excellent work but his customer service is something that is lacking in so many other businesses. My overall rating is way beyond a five star rating!!!
By: Brigit A.
Gold Fingers Jewelry Inc
This is the place for jewelry in Colorado Springs. Such a unique collection. George had some one of a king estate pieces that i could not resist. PRICE and selection were great

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