04/14/2014Child Development Center Of Colorado Springs
I wish I could give half stars. I really rank this place a 2 1/2 stars. The Therapists are excellent. They helped my child and were very attentive. As for their insurance/billing people....there are huge problems. What "allotherstoo" reporting about the billing department is true. My child visited this facility from January 2013 - October 2013. Billing was still being submitted to my insurance as of January 2014 for sessions that occurred in July of 2013. I have the reports from my insurance to prove it. With us, typically, they didn't submit claims to insurance until 2, 3, even 4 months after the therapy session. When they have an issue with insurance, they don't notify you or anything. Also, when insurance gives them guidelines and a # of sessions that will be covered...they don't notify the patient...they didn't with us. Even though they told us our insurance pre-approved the theraphy in full....we didn't find out until months later that they only pre-approved a certain # of sessions. We were then stuck with a huge bill. After complaining with the billing department, and saw it would get me nothing, I just paid it and washed my hands of them. I will tell everyone I know to stay away from this place...just because of their shady billing practices. There are better places to go that won't cause you financial headaches.
Following a B/K amputation of my right leg, I spent about 2 weeks in the rehab unit of Penrose Hospital. Each day was filled with physical and occupational therapy sessions designed to get me home with the strength and abilities I would need to live independently and safely. I spent 3 hours in physical therapy and 3 hours in occupational therapy each day--part in the morning and part in the afternoon. PT for strengthening, building endurance, ROM and getting ready to wear and walk with a prosthesis. OT for activities of daily living (ADL)--like transferring to and from vehicles, showering, cooking, doing laundry, etc. The entire staff is well trained and eager to see their patients succeed. I have been home for 5 months and am doing very well. With support of my husband and others, I am taking care of most household chores (cooking, bill paying, laundry etc.) and am even able to drive. I highly recommend Penrose Hospital and especially their rehab services.