Affordable Appliances in Colorado Springs, CO with Reviews - YP.com
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08/04/2017
By: Shanna P.
Peak Appliance
Is it weird to love an appliance repair company?I would give this AMAZING company a ZILLION stars if I could!!! I have actually sat with what to say on this review and just HOW to say it. I do not normally leave reviews, but it is important to me that I convey my absolute love and newfound devotion for this Veteran-owned company as they literally saved us thousands of dollars AND were incredible throughout the entire process.We are stationed in Kansas but our home is in Colorado Springs. Our wall oven stopped working prior to our tenants moving in. We had a different repairman/company look at the oven, attempt to repair it, and told us we needed a brand-new oven. We were told by this first company to spend over $1800 (new oven, cost of measuring, install, removal, etc.).Something felt "off" about the diagnosis so we contacted ANOTHER second appliance repair company who was unwilling to help me from afar. They basically gave me the runaround and left me in tears.Enter Peak Appliance - these repair gods and knights in shining armor.Never in my entire life, have I experienced such exemplary customer service. Ever. Ever. Ever.The owner spoke to us numerous times and helped us more than words can say. My husband is deployed and he vowed "we take care of our own". I know he would work equally as hard for anyone. Not only did he figure out that our oven was repairable - but he saved us thousands and thousands of dollars in untold expenses for the installation of a new wall oven. Jim - one of the main technicians for Peak Appliance, worked and worked until he had an answer.You should not hesitate to hire this Veteran-owned repair company. They don't make them like this anymore - you guys are awesome!!I wish we had the proper words to convey our gratitude. We think you are just incredibly hard working, selfless and kind!!!!! We appreciate all you did for us - even though we are an entire state away.Thank you, Peak Appliance!
06/05/2017
By: Jesus E.
Bustillos Appliances
Service was marvelous and I will most definitely return!. Everything was perfect and I will surely purchase more appliances from them. Heber was a great guy and lead more towards buying my first stove and washer dryer pair. Would most definitely recommend.
04/14/2017
By: Cheryl L.
Peak Appliance
I should have read the review of Cheryl E. before hiring them. I gave them the correct door replacement part for our Samsung Refrigerator. They ordered the wrong door, installed it until the new door came in. When they came out again to install the correct door, they complained that service fee was too low. Sorry, that wasn't our problem. The new door is off by 1/4 of an inch and looks bad. We called to have them come adjust the door. He said that all side by side doors are off by at least 1/8 inch. He also said that if it can't be adjusted they would be charging us a new service fee. We told him we didn't want to pay another service fee. So, they aren't coming out to fix it.
02/04/2017
By: irina.prima
Appliance Works, LLC
Very happy with this company! They fixed my oven (it stopped baking) in one visit. Very pleasant company to deal with and reasonably priced.
02/04/2017
By: Jennifer B.
Appliance Works, LLC
Excellent company! They have a former mechanical engineer working now as an appliance tech, who solves problems most other companies cannot. We'd had Sears and another local company trying to repair our Frigidaire fridge 3 times (!) to no avail, before our warranty company finally sent Appliance Works. Vadim did his magic and 2 days later (he had to get a part) our fridge is finally fixed!! Great customer service, easy scheduling and prompt delivery of the result. We highly recommend this company!
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12/14/2016
By: Anthony G.
Appliance Factory Parts
This was my first time shopping at Appliance Factory. I had called on the phone looking for a certain model of washing machine and dryer price shopping. I spoke to Brandon, He suggested that I come into the store and assured me his prices would not be beat. When I got to the store he was very knowledgeable and had already pulled up everything with prices and availability plus the option of an open box dryer that ened up saving me almost $100! I definitely recommend this store and Brandon! Appliance Factory- Colorado Springs. Joanna S.
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06/28/2016
By: Rachel R.
Bustillos Appliances
We were happy with them up until recently. Bought a dryer back in February. After about a month the housing units (or something) was making a lot of noise and going out. They offered to fix it no problem. We live in Denver so had to find a right time to bring it down. Dropped it off on May 28th. We have been getting the run around since then about if it is done or when we can pick it up. We're lucky if anyone even answers the phone! We try the three numbers associated with the business daily and maybe get one person to answer a week. And his English is so broken up that all I could understand was call this other number. About ready to just go ask for a full refund!
12/14/2015
By: Amanda S.
Bustillos Appliances
They never talk to you when you have a problem with an appliance they delivered missing parts. Sold it to me including parts and promised to bring the missing parts later and now will never talk to me. Last time the excuse was they didn't have pen and paper to write down my message.
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12/01/2015
By: Cheryl E.
Peak Appliance
So, hired them to fix my washer... the worker tells me they will fix it by wed or Friday the latest but we had to pay for the part upfront... and we did. Cone Friday we get email & phone call confirmation but NOONE shows, calls or emails us. So after lots if phone calls & messages, Friday & Saturday ... someone emails Saturday afternoon & they are coming Monday to fix the washer. Well, after they fix my washer, push it to the wall & turn it on washing, they get payment of $120 from me.... after they leave 10 mins later the floor starts flooding everywhere because they forgot to put the drain hose in the drain!! So, I've wasted 2 days off work dealing with these people & they almost flood my whole house, yet they feel justified taking $120 payment. If your JOB is to fix washers I would think you'd know to put the drain hose hanging right there in the drain. I was going to try & change my reviews & not bssh but they feel entitled to $120 for flooding my floors, NOT showing at scheduled time & 40 mins.... ridiculous. Fix your mess upd, we don't mind paying for the part but $120 for ALL the extra work YOU gave us because we trusted you as a company??!!
10/13/2015
By: linderchevcustomer
Appliance Factory Parts
Seriously the worst business I've ever dealt with. BUYER BEWARE!!Bought what was supposed to be a brand new washer & dryer. Have had nothing but major issues with the washer, had to have it repaired by the manufacturer while it wasn't see the 12 month warranty. Now the factory warranty is out & I can't get them to repair it under my extended warranty I bought from Appliance Factory Outlet. I get the run around & told to call 3 different places, which all said they have no extended warranty with me. One place they told me to call told me they don't do business with AFO because they are crooks, scam people & rip them off. I spent almost $3,000.00 and don't have a washer that works & don't think it was actually brand new like it was supposed to be. I feel ripped off & scammed. Don't do business with them they will rip you off or sell you bad appliance. Read the reviews!! This is truly a bad business. I called their Presidents line & Corporate & got no calls back. I can not warn you enough about this place.

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