01/17/2017Twaide Childcare & Learning Center
In response to Theresa J:We provide a safe, healthy, nurturing and responsive setting for children. Parents are responsible for any payments due for childcare. We have no control over the Michigan Department of Human Services time frames for approving or DENYING individuals childcare. Therefore, it is the parents responsibility to pay tuition rates agreed upon by both parties. In addition, parents are required to pay their family rate contributions every two-weeks based on their monthly income. In this particular case, the parent was denied childcare on at least 3 attempts based on income. Therefore, we offered childcare for her children at a substantiel discounted rate of $250.00 every two weeks for 3 children, ages 1, 2, and 6 years old. Meanwhile, while her DHS case was finally being processed and approved. The rate remained the same for at least 1 month.The parent was provided the handbook and contract, which she signed. Jan. 2017, our policy and contracts were revised. She was provided the policy and revised contract. However, she claims she didn't receive it. Yet a staff member and director witnessed her reading it.Our agency has the right to revise contracts at anytime if necessary. The parent was approved for DH S services which provided 80 hours. Yet the parent continously exceeded the approved amount.Our prices are fair and reasonable. We are open from 5:30am to 12:00am. We are not a baby sitting service. We give parents 1 hour to pick their children up before charges occur. DHS hours provided are for childcare services and not for parents to scrutinize.
05/14/2015Diapers 2 Diplomas Learning Center
Let me just start off by saying, "I Absolutely Love This Center!" I was a little hesitant at first because I knew nothing about this center and there were not many online reviews. However, after my previous child care provider did not work out. I decided to give this center a try mainly due to location. Well let me just say this was one of my best decisions yet! When my son started this center he was having issues with authority, behind told No, getting out of play mode and just listening to anyone other than his parents. Well this center was very understanding, nurturing and patient with my son. I was so worried that he was going to be kicked out. About (2) months in, my son did a total 360 and listens (I mean really listens and follows directions from his teachers) he gets along well with the other kids. It easies my mind and heart knowing that he is thriving at this center. They pretty much cater to all of your needs. I decided this center needed a recent review from an honest parent. P.S. You also get referral credits so if you decide to enroll your child at this center tell them Courtney S. referred you. One Happy Mom....
02/05/2017Twaide Childcare & Learning Center
I love this facility so much, I highly recommend this center. The staff is affectionate and welcoming towards my child. This is not only somewhere children interact and play together, but also are educated. My child is excelling in math, science, reading, and writing. My child came home and was able to tell me the smallest planet as well as the largest planet. She is able to express her feelings, interpret the food groups, identify rhyming words, read her sight words, and able to do her homework with very little assistance. She (the owner) has taken her time out to accommodate my extensive schedule and stay here with my child. No other center that I'm familiar with works with if you have a flexible schedule as well as she does. Not to mention the cleanliness of the center is kept up to par. The owner shows trustworthiness, integrity, dedication towards my child and her future, also is very sweet and compassionate. I'm highly indebted for the facility, staff, and owner.