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09/07/2014
By: Lisa K.
Roto-Rooter Plumbing & Drain Services
We had found a plumber in the yellow pages earlier in the week due to tub backing up and water leaking into basement, had to wait two days for him to fit us into his schedule, at which time he spent 3 hours at our house and was unable to find or repair the problem. This cost us $400.00. At 6:00pm that evening (a Saturday) my husband contacted Roto-Rooter, Cory #1652, arrived at 7:15pm and by 9:00pm the problem was located, repaired and our cost was exactly as quoted prior to anything being done - additionally, the price we were quoted was ONLY if the Ro-Rooter tech was able to locate AND correct the problem. We were amazed at the prompt attention on a Saturday night, last minute, and relieved to have the problem resolved so we would use our shower again. Just wish we would have contacted Roto-Rooter first and saved the additional $400.00.
08/03/2013
By: drew.douglass.5
Five Star Plumbing and Heating
How long have you been looking for an honest plumber? After years of getting ripped off and getting the run-around from so-called experts in this field, I have finally found a plumber that I am proud to recommend who is both honest and proficient. Kamran of Five Star Plumbing and Heating has treated my family with respect and honesty. He will go above and beyond to earn your trust and your future business. After 3 separate jobs, 2 of which were emergency - 1 at my rental, and 1 at my home, I can honestly say that I was 100% satisfied with the work performed, and I N EVER felt like I was getting ripped off, even though my plumbing issues were urgent.If you have a problem with your plumbing, Kamran WILL solve it.
07/18/2014
By: Michelle E.
Roto-Rooter Plumbing & Drain Services
I was very skeptical calling because of the usual outrageous charges just for a "service call" to see what is needed. I was shocked when they told me there was no charge for the technician to come out! They would look into the problem and then let me know what the costs would be to fix the issue(s) before any work was done. A truly wonderful example of outstanding service! The technician they sent, Walter, was superb! Very courteous and friendly, and more than patient! He snaked the pipe several times and got the roots out. Everything was working properly within a matter of a couple of hours. I would highly recommend them for any plumbing needs! They are fast, reliable and hard-working!
09/18/2014
By: Amber P.
A1 Denison Plumbing Inc
I have used A1 Denison Plumbing and Sewer for years now and have always been very satisfied with the businesses work. Over the years, A1 Denison and Plumbing has replaced my Hot Water Tank, replaced the plumbing in my home and waterproofed it for me. They have always been on time and done the work in a timely fashion and the prices are not expensive. The owner is polite and courteous and easy to get ahold of and the workers kept me informed at all times about what was going on with the job.
05/24/2017
By: xlxlxanonymousxlxlx
Five Star Plumbing and Heating
Last year - Five Star Plumbing and Heating took care of a major main valve leak and not only was the price fair - the work was stellar! Just recently on 05/17/17 - Five Star Plumbing and Heating fixed my leaking shower and retrofitted the old system to a new updated system - again at an amazing price! They were FAST - professional and the quality of work makes me confident that I will never have to call them for the same problem twice! Thank you Five Star Plumbing and Heating!
11/24/2014
By: Kathleen R.
Roto-Rooter Plumbing & Drain Services
It was Saturday afternoon, getting ready for an early Thanksgiving Dinner when the drains backed up again. We performed our usual, but this time it didn't work! I opened the yellow pages and found Roto Rooter with 24/7 service. I called around 3:00 and they were at our home in 30 minutes. Pinpointed the problem, had it fixed and cleaned up before our company arrived! Great service! Jack was personable and extremely informative. We we so happy to have found Roto Rooter!
01/10/2013
By: dankman
A-1 Affordable Plumbing
The plumber (Mike) I had at my house was awesome. He was the third plumber I had looking for my leak and figured out what was causing the leak in 10 minutes and fixed it in less than an hour. Mike explained exactly what he was going to do and why he was doing it, then he actually cleaned up after himself while explaining how to prevent the same problem in our other bathtub.My only complaint was the wait, it took 3 days to get A-1 to my house but it was worth the wait.
09/25/2013
By: alexanph
Roto-Rooter Plumbing & Drain Services
I called Roto-Rooter at the last minute to install a natural gas shut-off valve for a new dryer. By the time I got off work the technician, Denton, was already on his way. He was very cheerful and knowledgeable. He was done before I knew it, despite having to fight with a poorly-placed main shut-off valve. He even comped the price of the parts!I have several other gas-related projects in the future and I'll certainly be calling Roto-Rooter back!
12/26/2012
By: carroll.johns
Roto-Rooter Plumbing & Drain Services
We called on Christmas Eve. Steve came out and installed a water heater. He couldn't have been any more courteous. He explained everything, so we knew what he was doing. He had a little trouble with the tank (not his fault) and stayed until he fixed it. A1 service. Prompt and courteous I was always afraid to call a top company for fear of expense. Wasn't bad and I'd do it again.
11/22/2014
By: Wendy S.
Roto-Rooter Plumbing & Drain Services
I can't begin to tell you how wonderful they were!!! Rob was our technician. He was here and snaked out my kitchen pipes that were totally clogged! I have never had a plumber that was SO neat-he even used Lysol and cleaned under my sink when he was finished! Their call center was extremely pleasant and scheduled my appointment right away!!! I HIGHLY recommend them!!! Wendy S.
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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