After arriving and being seated in my party of four around 10:30 p.m., we had to wait close to an hour just to get an appetizer, which we never did receive! Food was pretty good, but the speed of service and attentiveness was just terrible. They weren't even THAT busy. It's not like there was a Tribe or Cavs or Browns game that night, just the Night Nation Run race. If it were up to me, I would have walked out. If it's a choice between this location and the one at 1301 East 9th Street in Cleveland, Ohio, go to the one on East 9th, which is nicer, anyway.
First, I despise being addressed as "Bud", especially by a bartender. The Miller Lite was good. I just wanted a plain old burger, the only thing in a full sized burger was one with onion ring and egg, but came with fries for $9. The bun was soft but dry without Mayo, so I asked for Mayo.... well now, the burger was just so so, nothing to write home about, and when the check came, well I had been charged for two beers insted of just one, and, and, the little bit of Mayo was added at 50 cents!!! What, 50 cents for Mayo? The place has been through about 3 or 4 names/owners in the past five years, and a Tuesday evening with only a hand full of customers there, I certainly look at them to be the next failure. You can't nickle and dime, especially with charging $9 for a burger, that just isn't all that!