Vendetta is Awesome, had a Ford Taurus wagon and it broke. I called my mechanic and he said it would cost over $1500 to fix and the car wasn't worth it and he suggested to sell it as a junk car. So I called all the ads on Cleveland Craigslist and all of them offered low pay for my car except 2 businesses. I tried the higher paying of the 2 first a and checked to see if they were real business on different websites including here on the yellow pages The other one was a real business to and higher than Vendetta but when they came out they dropped almost $150 from their quote. I was mad so I called Vendetta seeing that they were only $50 less than the other company's original quote. When Vendetta got there I noticed a nice looking tow truck (un like other guys truck that leaked oil in my drive way"!) and the worker was professional and well groomed looking guy. I actually thought it was kind of cute the guy was short and looked so small in the big truck seeing that he was so short :). I told the guy what happened with the other guy that came out from the other company earlier and explained what was wrong with my car. Well the guy checked my ID, wrote down my lic and vin of the car, checked the vin, checked to see if the car was stable to tow, then had me with his partner sign the title and his partner was a notary and notarized the title. Then they had me sign 2 paper that were the same stating that this car was sold as junk, will not be used on the road again, and guaranteed it would be out of my name by 3 business days, the papers were also notarized and they gave me a copy. He then paid me the amount they quoted, gave me a receipt, and then I watched the guys hook up my truck and before they left the guy came to me and said, "I'm sorry about the other company, we pride our self in being professional, please be careful in scrap companies you choose because a lot of them are very un professional. So if we quote a price, we stick with it long as the car is complete." He then continued to tell me all the other services they offer and then he said " While I was in the truck I called my boss, and told him what you went through, he then said give her an extra $50 to help her get a new car. So with that here is our business card, and $50 more, and hope you think of us in the future if you ever need us or have a friend in need. Also my name is Juan if you ever have to call the company feel free to let them know I was the driver that picked your car up." He then got in the truck and left, I'd have to say I've dealt with towing companies before, but that was the quickest and most professional service and the most well groomed tow truck driver I ever seen. I recommend them to anyone that needs a car scraped or towed. Also just so you know they beat other scrap companies I called from the yellow pages too, and were very fast. I then checked the next day to see online if the title was still in my name, guess what; it was out my name and in their name. They did it faster then 3 days. I highly recommend Vendetta and want to say thank you again.
My car’s problem was occasional scraping from the left rear wheel when I stepped on the brakes. I looked around for a new auto repair shop since my previous one tried to bilk me. I found favorable ratings on-line for The Brake Shop. I arrived, they put the car on the rack, removed all wheels for inspection, and contrary to the previous diagnosis, found that only the brake pads on the l-r wheel wouldn't retract due to rust. The pads were munched—and only on that one wheel. Dan started to explain the parts, the symptoms, and so on until I told him I'm familiar with brakes and have changed quite a few. I was pleasantly surprised when he suggested it's something that I could do since I now knew the problem and how to correct it. (I was surprised since I, a former mechanic who had his own business, told my customers they could save money by doing the repairs themselves too--if I thought they were capable of it.) I merely told Dan that I'm out of the business and would rather pay to have it done. To sum up, the pads on the other three wheels were like new, no scoring/cuts in the discs/rotors. No other work was needed to be done except on that one wheel (unlike my original estimate). When all was finished, my bill was way, way less than Conrad’s I just dumped. I drove away (with warranty) knowing that there's good reason The Brake Shop has been in business for almost 30 years. Dan and Diana didn’t treat me as an expendable, hurried commodity. The Brake Shop just earned a new customer because of their goodwill and integrity. Definitely, I give The Brake Shop a five star rating.
I have never written a review – so know that if I’m writing one, it’s because I feel awfully moved to spread the word.My father was a patient in Cleveland Clinic over the holidays. I had driven 6 ½ hours to visit him and then eventually take him home. His SUV had begun to overheat once I arrived in Cleveland and I was panicked being in a city so far from home with a sick father I was planning to transport 6 ½ hours back. I did a Google search and found Detroit Auto Clinic; every single review was good – which is unheard of! So, I called Gilbert and spoke about my issues and he said to come in. I honestly cannot say enough positive things about Gilbert and Detroit Auto Clinic. He took me right away (also, let me say that I am a woman and that can tend to work against a person at an auto garage…), assessed what I would need and fixed only what it would take to get us home. No price gouging, no making up ten other things that were wrong – just honest, old school business. I was so relieved; he restored my faith in the world! If you are in the Cleveland area, or are ever in need while traveling through, I simply cannot recommend Detroit Auto Clinic and Gilbert enough. He was a life saver and I am forever grateful!
Ray and his crew at Done Right Auto are wonderful, caring, trustworthy gentlemen. They answer the phone, give quotes and I feel that their prices are very reasonable. When I have an issue, I call and ask if they have time to look at it. I have been there so many times that they know my voice, but I've seen the care and concern that they extend to others that are coming in, looking for help for their car. My most recent repair included, front rotors & pads, front stabilizer links and inner bearing that were pressed into the steering knuckle. They don't use cheap parts - because they don't want you have issues from using these kind of parts. Parts and labor on that last repair came in at just under $950. I called 4 other places and I believe that my bill would have been higher had I gone somewhere else.
I am never disappointed when I take my vehicles to Mufflers For Less. I ALWAYS get excellent service, a quality exhaust system with a superior warranty, and absolutely the best price in town. Wether it be brakes, exhaust work, shocks, struts, anything they have ever done for me has always been to my satisfaction. For the past 15 years I have taken all my cars there, as well as my wife, kids, in-laws, family and friends, and had nothing but praise from everyone. I highly recommend Mufflers for Less to all without hesitation.