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09/16/2014
By: Emily S.
Parma Vacuum
I was having problems with my Hoover and came into this shop expecting a long turnover time and inefficient customer service like I've received at other places. The gentleman operating the store (I feel like a dirtbag for not getting his name) carried my vacuum in from my car, quickly assessed the lack of suction, found a clog, cleaned it out, cleaned one of my filters, sold me a new HEPA filter (at a very reasonable price!), and carried the vacuum back out to my car, all in about 10 minutes. My experience could not have been more pleasant and I'm thrilled to have my vac back and running like new! Very professional and efficient service, very much appreciated! Thanks for getting me in and out the door with my simple fix in mere minutes! I will be back!!!
12/04/2012
By: keithdemerest
Parma Vacuum
I came in this week to have my vacuum repaired, and discovered they have amazing customer service! The guy who assisted me was very helpful and friendly. He was able to determine there was nothing that needed repaired, but that the vacuum wasn't assembled properly after I replaced the belt. He didn't charge me for his time, and was able to answer other questions I hade in regards to my new Hoover. I will continue to support this business, and highly recommend you to use them.
07/25/2014
By: Josie C.
Parma Vacuum
Excellent service! I took my old Singer sewing machine in for service and was thrilled with the result. My machine is like new. Great customer service too-- I would recommend Parma Vacuum to anyone!

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