6240 Stumph Rd
Real Estate Management
6240 Stumph Rd
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Several years ago when I moved in this place was awesome. Quiet, mostly retired crowd who were friendly and actually cared about their space. The woman in the office (Mary Lou) was so friendly and helpful. Now the staff couldn't care less and the people living here are the same. My neighbor's kids scream at the top of their lungs all day, every day. I'm afraid to park my car in the parking lot because people have no respect for property and bang their doors into it. They don't salt when it snows and I have a lovely view of an overflowing dumpster from my balcony. Rent is high (more if you have pets), and there are zero amenities. Wait, there's a crappy tennis court no one uses. There was a basketball hoop on the tennis court which at least kept some of the children from playing in parking lot (throwing balls at people's cars), but the staff decided the basketball hoop wasn't part of the lease and removed it. I can't wait until my lease is up and I can get out of here! In two and a half years management has completely ruined this place. I've heard that some of the people that have lived here a long time have complained and were told to pound salt because "there's always someone else who will move in". They don't value the good tenants who have lived here awhile, instead preferring to bring new people in. Update: I gave them my notice that I was moving and they proceeded to harass me for the rest of my time there. They wanted to do a "pre-move out inspection" while I was packing, then another inspection while I was moving. Then during my move the manager made me vacuum the lobby because she said I made a mess on the floor. Not sure how she can tell as the carpet is so badly stained all the time. I hired a professional cleaning crew to clean the apartment before I left as I figured they would give me a hard time after I moved. Paid $160 for cleaners, and Foxmoor still took $222 of my $299.00 security deposit. Move here at your own risk!
Belinda was really nice and was very knowledgeable of the apartment .
PLEASE BEWARE!! This place is roach infested! Moved in 7 days ago and I'm horrified. Seeing roaches every day in the common areas, have found some in my unit. The management and leasing office is well aware and isn't telling potential or current residents (which is highly immoral and illegal)!! They are not taking the proper steps to rectify the infestation either. WOULD NOT RECOMMEND THIS PLACE TO MY WORST ENEMY! It's a nightmare. *If possible and willing, can you please contact Forest City Residential Management (216-621-6060) and complain!
i moved in a year ago i never had a problem, neighbors are quiet and respectful parking lot is cool
I love my apartment although it is a little pricey it's a great size has everything I need (heat, ac, appliances and everything works) i have a 3 bedroom for the children I took in. I'm also expecting myself.
Located close to shopping, dining and entertainment, this apartment community offers a lot for a great value. All of the staff from the leasing office to the maintenance team are friendly and there to help you at a moments notice. Not only are we afforded a quiet neighborhood and the usual amenities of a pool and picnic area, there is a large play area for the children as well as a community garden and monthly resident get togethers.
My experience living for 2 years at the Roosevelt was extremely frustrating and challenging. First, the landlord made multiple verbal contracts with me that he rescinded, including moving the washers & dryers from the wet basement and allowing my lease to be extended to month to month, which I was not informed that he rescinded until he gave me less than a month's notice that I was required to move out. Second, he responded to less than half of the maintenance requests that I sent, requiring me to ask multiple times before anything got fixed. This was a huge issue, since his drains were consistently clogged, the refrigerator leaked from the ice block in the freezer into the fridge, and the hot water heater broke multiple times, which was not repaired for multiple days. He would not replace the air conditioner when it broke, requiring me to purchase my own although this is an included expense in the rent. He also did not respond to any maintenance requests sent about beeping fire alarms, causing the alarms to go off for multiple weeks. This is against the building's fire code. This is a significant safety risk, as is the fact that the back door to the building off of the fire escape does not lock. He also refused to let me switch from an indoor to outdoor parking spot although the outdoor lot was less than half full, so that he wouldn't loose the $25 extra rent that he got each month for my indoor parking space. Additionally, on multiple occasions, there was a sign on the front door stating that he did not pay the building's gas bill, which would result in our gas being turned off. The biggest issues that I encountered while living at The Roosevelt were that the landlord would not turn the heat on at the legally required date and turned it off before legally required by Ohio law. This resulted in my apartment reaching the 50s on multiple occasions. This issue was only second to the fact that he gives less than half of the security deposit back to his residents upon their move out, and charges for normal wear and tear, including cleaning the refrigerator and floors.I highly encourage everyone to look at many of the other nice residential choices in the Cleveland Heights neighborhood, and stay far away from the Roosevelt.
This is one God awful place to live. Maintenance and cleanliness lacks big time and the elevators are constantly out of order. Earlier this year we kept losing hot water for up to 5 days while Millennia headquarters kept telling us to hold on. Headquarters does not like to replace anything, just put a temporary band-aid on it. At night the parking lot is almost pitch black and they refuse to put up sufficient lighting. Even though we have complained about it. They also let people in the neighborhood park in the parking lot which takes away our spaces and there's not even enough for the residents here. They don't bother to tow them even though there is a sign so why would the non-residents stop? This apartment has great potential but headquarters doesn't care. We're constantly given 24 hr notices stating that maintenance is coming to do a repair within the next 3 DAYS! So if you have to be somewhere and don't want them in your place alone you'll have to stay home all 3 days, and that's if they even come. Even contractors will come to your door and claim they are maintenance which they aren't which makes me very very leary to open my door to a face I don't know. Do yourself a favor and don't move here.
While it's true that the rent is low for the elderly folks on a fixed income, you get what you pay for. Utilities are free but turning the heat on is up to the management who doesn't have a slightest idea when to turn it on. In November, the heat is still SHUT OFF. It's freezing and no one gives a damn. If you elect to have a space heater, then you MUST report this to the management who will add on an additional monthly charge for that. Ditto for the window air conditioner at summer. SUCKS - stay away from this place!!!!
Do not move here. Everything breaks and they don't fix it. Management doesn't return calls or emails. Worst place I have ever lived. Neighbors are friendly and all have the same complaints. Everyone leave after a year.