Amazing service!! I live 2,000 miles away. My daughter arrived in the Cleveland area a few days ago, for school, and needed twin bed rails. I emailed a number of stores in the area, and within minutes received a response from Dan Geller, the owner of Fish Furniture. He said he had what I needed, just a few dollars, and if my daughter came in, he would show her how to set it up. He said he and his wife were going to dinner that evening near the area where my daughter's apartment was located, and if I wanted, he and his wife would personally deliver the bed frame to her apartment. But my daughter went in, he showed her how to set it up, helped her load it into her little car, then showed her a map of the area and where she could find the other things she needed. She called me and was totally amazed at his kindness, and the kindness of his staff. Then, the truly wonderful part---she got to her apartment and locked her keys in her car. Dan was the only person I "knew" in Cleveland, and so I called him, and he told me exactly who to call and what to do. For an anxious father 2,000 miles away, how can I say "thank you" enough to a businessman who would do so much to assist on the basis of such a tiny sale. I wish I could publish this to the whole Cleveland area. People ought to be standing in line to patronize a business with such good people. Thank you Dan Geller and all the folks at Fish Furniture! /ss/ Robert M
Fish Furniture is very nice store - family owned and operated 88 years in business ! They're oriented on customer needs, Instead of company policies and rules ... They have great people + outstanding customer service !!! We came for 1st time with furniture problem from other store, It's not even their store Issue, but owner Dan Geller and his assistant Jim Simcox did great job and took great care of us, as customers, as well as solved our problem ! super nice guys working their - no wonder why they so long in business ! we can't be more happier people and customers ! Highly Recommended !!! Thanx so much !!!
I bought a flexsteel recliner from Fish furniture seven years ago. I live in this thing, and unfortunately it broke during super bowl sunday :( Wife was happy, I wasn't... I called the team over at Fish and even though the warranty was up , they still sent out their service man Bob and he found a problem with the mechanism. He ordered the new part, came out and replaced it, then told me that I owed NOTHING! This kind of service needs to be raved about and I can't thank Fish enough. Definitely buying from again!!!