05/21/2017Olive Garden Italian Restaurant
I am a customer who frequents often, because the food is so good, no matter how good or bad my service is I will always be back because I'm a pasta lover. Like I said I've been to Olive Garden many times this location being the most at least twice a month, NEVER in all the years I have been coming here have I EVER received such exceptional, outstanding, just AMAZING service. Richard was taking care of my sister and I and let me just say our bread was always fresh, our waters were always full, he knew I loved cheese but my sister didn't so he made sure he put extra on a plate for me without me even asking. I will be back more now and asking for Richard every single time I come!
GROSS, GROSS, GROSS.......Yes, my food was under cooked (raw) chicken wings! I wanted to %%%%% after I had bit into the wing and this chicken blood oozed out my mouth! This was one of the WORST places that I had eaten at. The pizza: DO NOT ORDER IT! We had paid well over $29 for a medium pizza that was the size of a small. It was also cold, wet, runny and limp.As usual, where there is bad food you know there is going to be a hair, right? Yep, and I was the one to find it. It was blonde like the waitress named (MO) or Maureen who served it to us. She also had the audacity to insult me as to "It was not her hair". WHO CARES! It was a hair in my Spaghetti!!!! These OWNER's DON'T GET IT! Very POOR SERVICE! I MEAN JUST AWFUL SERVICE from MO & STEPHANIE!!!VERY BAD TASTING FOOD!UNDERCOOKED FOOD!OVERPRICED!STEPHANIE (one of the owner's) HAD A REALLY BAD ATTITUDE and ARGUED with us over the FOOD & BILL. (It comes down too - she wanted her money because they have to make-up for the POOR QUALITY and people COMPLAINING!)I should have read the BAD REVIEWS because if there is even one bad review then the chances of me having poor service or awful tasting food is rated high in my eyes! I WOULD NEVER RECOMMEND CAPOGNA'S DUGOUT IN CLEARWATER FL!!!!! IF YOU LIKE PIZZA, WINGS, SPAGHETTI, HOAGIES, ETC. THIS IS NOT A FOOD ESTABLISHMENT -- THIS IS A GARBAGE CAN!!!! Seriously!
We ordered the lunch specials. When we tried to use our living social deal, we were told that its considered a coupon and we couldn't have the lunch deal. So they charged us full price for everything even though the lunch special was able smaller portion. We showed up at 1105a and the doors were locked. They open at 11am. When she finally opened the doors, she seemed irritated. We were the only 2 in the restaurant when we got there. We sat at the table for 20 mins before she even came to take our drink order. We both ordered pepsi. She brought us diet pepsi. When we told her we wanted regular pepsi, she told us they didn't have it. We don't know why she didnt tell us this from thr beginning. I ordered cheese ravioli with cheese sauce. It came out as meat ravioli. When i told her this, she told me thats how they make it. We checked the menu and she was wrong so they remade it for me. My husband ordered the donato that comes with white sauce. It came with red cream sauce. When we told her this, she told us it comes that way with both sauces and was rude. When we pointed to the table next to ours and the 2 people that ordered the same dish and got it correctly made, she still told us it comes that way. After all this, and our meal costing 3 times what it should have, my husband did not leave a tip. As we walked out thr door, she yelled to the entire restaurant, "thanks for the tip." We have never had an experience like this. She treated us like it was our fault when she messed everything up and was rude. Never EVER go here! We will be contacting living social and blogging about this.