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07/28/2016
By: William L.
Sears Appliance Repair
The lawnmower technician was awesome! He fixed and cleaned everything. Explain how the lawn mower worked (we bough it second hand), and was able to advise us on lots of helpful hints and tips we would never have known if we bough it brand new. Thoroughly recommend! Well worth the investment!
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04/17/2016
By: Vaughan S.
Sears Appliance Repair
Both technicians who helped repair our grill were very friendly, helpful and efficient. We are so glad that we bought the extended warranty as our repairs cost far more than the warranty did and our "out of pocket" was $0.
Tips & Advices
Aftermarket replacement parts can be perfectly safe and reliable, but be sure to do your research. If replacing a more integral piece, such as washing machine’s water pump or a thermostat for a busted water heater, it might be best to purchase new.
Replacement parts generally come with warranties extending anywhere from 30 days to five years, depending on the original price, the nature of the fix and the age of the part itself.
If you’re seeking new parts repair companies will generally mark up their prices slightly--particularly at a major national retailer. However, used parts are typically discounted.
Cheaper used appliance parts can be found online or at many local, independently owned retailers, along with ecommerce sites such as eBay. Major retailers, however, generally limit their selection to unused, full-priced options.
Second-hand appliance parts are generally anywhere between 50-75% cheaper than new ones, but warranties might not extend as long and the parts may be less reliable or come with a shorter lifespan. Be sure to research the source of any second-hand parts to ensure the dealer is reputable and the part itself reliable.

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