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The physicians are good and seem to function effectively. There is no customer service with the staff. If I call the office and need something there is one female employee who answers the phone and if u need something from the dr or want to talk to the dr or a staff member all she says is it will be late and even if it is important and ur sick she will not lift a finger to help you. She puts your name in a computer that is it or will dump u into someone voicemail but can not tell you if this person can help you. She is so negative that I dread calling the office she is like a guard dog she does not care if I need something it is always going to take forever and she stresses how busy everyone is.? They are with patients to bad. I am a patient to but it doesn't matter. Her first initial is D. I think the drs know they just do not want to know. If ur sick too bad. D would not get off her duff for her own mother. The office manager is never around it never use to be that way. Ur not important. I am tired and very distressed by the way I am treated.?I have been a patient for 25 years and treated like dirt
I felt ripped off because I had to pay a $100 deposit (non-refundable) when the facility over-diagnosed me. They insisted that I take an ambulance to a hospital for a heart attack, because I had been treated before for chest pains and had stents. I even let them take an EKG, which turned up negative. I have never had a heart attack and (as I told them) I was not having heart problems. I was having chest muscle pains. So I left AMA because they would not treat my muscle spasms unless I went to an ER and was treated for a heart attack.. When I left and went to another urgent care facility (which listened to me) we discovered I had a broken rib and sprained chest muscles. In short, they overdiagnosed me and were not flexible enough to change when the evidence contradicted their diagnosis.
We are newlyweds who got sick the day after our wedding. The staff here was so nice - the girl at the front desk was smiling and polite at 8:30AM, the PA or nurse who saw us was charming and funny and the physician took the time to explain what was wrong with us and how we could try to get back to 100% for our honeymoon. You don't feel rushed or unwelcome, which is how you usually feel in an urgent care situation. We don't have a family practice doc yet, but if the care we received at Beechmont Urgent Care is anything like the FP they recommend, we'll have one shortly. Beechmont Urgent Care will be a great asset to the area as long as they maintain the same standards for treatment as they grow. It will be nice not to drive to Eastgate or Amelia for urgent treatment.
Scheduled an appointment with the doctor at 2pm. Arrived 10 min prior to my appointment as required; I was told they see patients in 15 minute intervals. I waited 25minutes before the doctor even acknowledged me, only because i sought out management. The Pharmacist s just looked at me as if i were nuts and never attempted to assist me. I will say the manager was kind and did speak to his crew about being helpful. It was a waste of my time from work, nothing accomplished and still sick. I will make the drive and stick with Kroger's little clinic.
The office is nice, clean, very professional staff. I was met by a very friendly lady named Mary, she was the service provider,very professional, caring, she explained how hair grows, the procedure and the cost. She told me I would have to dedicated to stick to the schedule and she worked with Dr. Guzman to personalize my treatment plan (found a combination of things that worked best for me). She was EXCELLENT!!! Very encouraging and it paid off!! I stuck to the plan and I am now hair free. Mary is great, she made me feel comfortable!
Dr. Glen Hofmann and staff of the Bethesda Fertility Center are the best in town !!! If you want to bring home a baby this is where you need to go... I have never been treated more knidly and experienced straight up treatment plans. He is not here to waste my money and these day we all need to be worried about that!!!! They are the best !!!!!!!!!!! I can't say enought as to how they help me and my husband bring our wonderful baby boy into this world. We will be forever grateful.
She's my doctor so I didn't realize that she has a medical spa so I would look it up to see what her information was and what people thought of her. She's really my doctor on and off for about 30 years. I like her, she's very nice. I've been in and out of Cincinnati so it's like I use her whenever I live in Cincinnati and then I don't so I don't have a consistent history with her. She's always been bad with punctuality but she was better that she used to be.
Dr. Hein is an admirable physician with a heart bigger than his sense of humor, and it shows in his personal rapport. He is one to soothe worries and fears; giving more than just the medical side of his expertise. I could not give higher praise for this physician; who really is a caring ally in any circumstance. It's a shame only to have 5 stars to rate him; he is sooo many more!
This is my first year with her and she's very good and thorough. I have some health issues and she's always rather punctual, thorough and nice. I've been very satisfied with her. She's extremely thorough. She extremely nice people on her staff. It's a small, clean office. There are times she has me come in early because she knew I would take extra time.
Wonderful care!! The staff the especially the doctor are amazing. Very fast, and made me feel like they actually cared. I had strep throat, and was in and out in under 20 minutes. The doctor was very caring and took the time to explain the antibiotic and everything to me. Cant say enough about how professional and caring they were!
- Debridement: The removal of dead skin and tissue surrounding the wound. This can be done surgically, using a whirlpool bath, syringes, enzymes that dissolve the tissue, or wet dressings that dry on the wound and absorb the dead tissue.
- Dressing: Wrapping the wound in a protective film, gauze, gel, or foam.
- Compression stockings: Tight-fitted fabric sheaths that encourage blood flow.
- Artificial skin: A covering that is applied to the wound for several days as it heals.
- Ultrasound: The use of sound waves to promote healing.
- Growth factor therapy: The use of materials naturally produced by the body to encourage quick cell growth.
- Negative pressure therapy: Creating a vacuum around a wound to encourage faster blood flow to the area.