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Schneller Heating and Air Conditioning came to my rescue when my furnace stopped working one evening during the coldest weather of the winter. A very nice Customer Service professional actually answered my call, unlike the other companies that I called who had an answering service or other obviously uninterested person taking their calls even though they claimed to be a 24/7 provider. Schneller’s on-call HVAC tech, Kevin Bowen, arrived within about an hour to diagnosis the problem. Kevin patiently explained the situation and showed me how to manually run the furnace until the needed part could be ordered and installed. After he installed the part, Kevin also stayed in touch throughout the next few days until he was sure that there were no further problems. He was extremely considerate, honest and respectful and reassuring during a worrisome time. It was so refreshing to find a modern company that still believes in old fashioned values of integrity, reliability, and true caring for their customers, which is not easy to find these days. I highly recommend Schneller Heating and Air Conditioning to anyone searching for a company they can trust.
Hello, I would like to take a few minutes to let you know about the service I received. We had called to have our air-ducts cleaned with your coupon. The tech you sent out was Jeremy. He did an excellent job for us & worked very hard! He showed & explained what we needed done. We seen why. We had our air-ducts cleaned & also wanted the other service to clean out the hall return. He is a very hard working man & professional as well. I have read reviews where they always want to sell you services you don't need. So, I wanted to share our experience & let you know that we were very pleased with Jeremy & never felt any pressure to purchase services not needed. We will recommend your company to our friends due to the great service & hard work that Jeremy provided for us!! He is an asset to your company!! Thank you!
We had a problem on our home hvac system for 5 yrs due to faulty installation from another company. It never worked properly and it seemed that we spent more time fixing the unit than actually using it, so i had Schneller come take a look, I haven't had a problem since. Recently, our basement flooded due to a clog in the floor drain. When i called Schneller, they came out and fixed it within hours. Their techs are always professional, courteous & helpful.They hav install units in 2 of our rentals and they work great. I wouldn't use anyone else for my plumbing & hvac needs.
You morons should know you can't get your vents cleaned for under $50! This is no different than the national carpet cleaning company that advertises $99 for 'whole house' but adds money for each stair and tries to upsell stain resistors. If it seems too good to be true it is--there's a reason that's a well-known saying.
Extremely professional, courteous, knowledgeable, and arrived promptly for scheduled appointment. I am extremely pleased with SCHNELLER on every level. John was one of the best workman I have ever had the pleasure of dealing with....Thank you John! I wish there were more stars to give them... Thank you SCHNELLER!!!
Kevin B. is the most professional tech I've ever done business with. He is courteous, on time and his knowledge of his work is obvious. I will never go to another company to service our furnace! I wish I could call on him to fix everything in our house!
Rick H. was knowledgeable, courteous and professional. He clearly explained the problem(s) with my boiler and proposed reasonable solutions. Based on Rick’s job performance, I would recommend this company.
Savves Panos did great work. Explained everything he was doing and why. Easy to talk to.
quick but very though nice to have him