I gave a one star rating because of the crappy service, horrible manners, fluctuating prices, and overall unwelcoming atmosphere. I have visited nail trix to get fills on my acrylics a few times and the only good thing I have to say is the prices are decent. Besides that, not only are the manners and customer service of the owner appalling but so are those of her employees who seem to think their job is a burden and treat every customers as if they shouldn't be there. To give two examples, the last time (which happened to be today) I was there to get a fill done, the owner cut open the side of my finger with one of the drills used to file acrylics down. Not only did she try to cover it up by cutting off the hanging skin and wiping up the blood, she did not clean the utensil afterwards, and I know my blood got on there. The dirtiness level is astounding for a place that you should feel safe from getting bacterial infections from unclean tools. I never got an apology for the damage she did to my finger either. Example two happened to my friend who was also with me today. She had been there two weeks prior and got the same gel manicure with designs on two fingers. However, today the prices was 7 dollars higher and when she asked the owners daughter why, she was brushed off and ignored. So when she went and asked the older woman, the was directed towards a well concealed sign under one of the stools that described her designs as "elaborate" and therefore more expensive even though she never asked for anything special and they were the same she got last time. The rude and abrasive attitudes of these employees is completely unacceptable and frankly unprofessional. I don't think it is too much to ask to be treated with some amount of respect considering it is their livelihood and based on the satisfaction of their customers. Overall, I would never recommend this place to anyone. It was an awkward and uncomfortable 25 minutes and I will never be returning.
manda Davisreviewed recentlyQuality 3 / 3I have been a loyal customer at In Style Salon for 7 years. I know how difficult it can be to find a great stylist that will work with your hair personality. I as lucky to find Rebecca, the owner of the salon. She has been great in working with all different colors and lengths for me. I have never left the salon feeling like I didn't get what I wanted. She is also very honest in giving advice and telling you when something isn't a great idea (like when I thought I wanted to go bleach blond). The salon can get busy at times, so I always make an appointment, although they accept walk-ins. This is great if you just need a trim, or for guys. The staff at In Style Salon are always attending workshops and trying to make themselves better as stylists, and now do extensions and will be heading in the direction of eyelash tinting, make up and so on. In terms of individual stylists, I have never had Rene work on my hair but have watched her while I sit for my color processing. She is a perfectionist when it comes to the cut, and making sure her customers leave happy. Rebecca is a pro when it comes to the color. She can tell you exactly what it will look like when it fades after 2 months. She is great at covering up the roots, and making the color even. When I first started coming to the salon, I was doing highlights. She made the recommendation to try both high and low lights and it looked amazing. My cut is always very simple, but she makes it flawless. Once you find a good stylists, it's impossible to let them go. Even when I move away, I will be coming back to In Style Salon to get my hair colored/trimmed. The quality of work is worth it.