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10/09/2014
By: Melissa K.
Ray's Carpet Cleaning and Repair
Called Ray's when my friend's kid spilled RED Kool-Aid on her Beige carpet, her new Berber carpet. She was devastated and knew it was "ruined" and would have to "get replaced". Tony arrived at 8:45am, 15 minutes early and was super cheerful. He examined the scene of the crime, explained to her the process that was about to unfold and the products he would be using and why those brands versus others. He also gave her some "tricks of the trade" for future spills and accidents. In less than 2 hours he had the red liquid nothing but a thing of the past and her beautifully overpriced carpet looking like new again. Impressive.
10/22/2015
By: sean.coon
Ray's Carpet Cleaning and Repair
Absolutely the best in the business. Before starting his carpet cleaning business, Ray installed carpet in Butte County for 20 years that I know of. He has installed, cleaned and repaired over 100 homes for me alone.. He's simply the best there is.. Always a smile, always accommodating, always professional.
Tips & Advices
Newly repaired carpet should be left alone for a few days so that any adhesives applied can settle. After this time the carpet can be used and cleaned as usual.
In some cases this is necessary, but not all. Many professional repair services can acquire and provide the new carpeting patch, but for an additional fee. It is possible to remove a patch of carpet from an area not normally visible, like inside a closet or under a large piece of furniture, and then use that to repair or replace a problem area.
There is no limit to how big a patch can be. However, the larger the patch, the more noticeable it will be because it isn’t the original carpet. Use discretion in determining if a carpet area should be patched or if the entire carpet should be replaced altogether.
  • Vacuuming frequently, especially in high-traffic areas like stairwells and hallways.
  • Cleaning stains as quickly as possible – the longer a stain rests, the more permanent the damage becomes.
  • Cleaning stains efficiently – do not scrub the stain but blot it, and use mostly water-based products to remove any residual staining.
  • Placing mats in places like doorways to prevent dirt and moisture from entering the carpet.
  • Get a professional, machined deep clean every 12-18 months.
Wrinkles or waves can develop due to poor installation, excessive water damage, and general wear and tear over long periods of time.

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