Best 30 Muffler Repair in Chicago, IL with Reviews -

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By: Nakia D.
Payless Muffler & Brake Shop
I normally do all my work there with Steve. I dropped my car off with the intentions of having it back in a week for a new engine on June 4th. I put $1100 down. However, 1 week later they were saying they haven't touched my car because they have other cars to work on.. I am also a paying customer! So now we are renting a car 2 weeks later and they still have not finished the car, then all of a sudden, the car is ready within a day that required a replacement of the engine? So now we have spent money on a rental and requested that I put half down of my remaining $1000 of my balance down and bring the other half due to the inconvenience they caused. The receptionist speaks in her language as they are joking in the background and laughing (which in itself is very unprofessional but i wouldn't expect anything less) and then she gets on the phone and says no arrangements can be made we were busy and had a lot of cars. As a customer, you shouldn't have told us a week then.
By: brandy
Factory Muffler Complete Auto
Factory Muffler is a stress free place for any repair needed on your car. Aviv and his crew are great! I have been getting my cars serviced at Factory Muffler for many years and they have never ripped me off and have always done a great job at a resonable price, in fact I travel many miles because I know I can trust them. There have been times I have witnessed an opprotunity for Aviv to take advantage of someone who does not know about cars but he never did. I respect and admire honesty and I will always be a loyal customer to Factory Muffler. Do yourself a favor and bring your car to this place for any and all service work. You will be happy you have found someone you can trust, who wont rip you off not to mention the quality work.

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