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By: Kimberly A.
Tri-Action Auto Repair
My son dropped his car off for electrical work on Wednesday by appointment. He was told that it would be done at the end of the day on Thursday. He came to the store on Thursday to get his car and it was not done. He was called later on Friday morning and told that it would be done on Friday evening. It was not done until Monday. He had to rent a car during this time period. He called them on Monday and told them that he wanted to pay for it on his Visa so that he could pick it up after hours. They took his credit card information and charge the bill. However, they just so happen to forget to leave his car outside with the keys in it so that he could pick it up. His car was locked inside the building. We live 45 miles away, now, we have made 2 trips to Tri Action Auto to pick up a vehicle that we were told would be ready and was not. The communication between its workers at this place is horrible.
By: Sara B.
Morisette Automotive
Great service, and professionalism at this shop, the manager made me feel like he actually cared what I had to say, car was fixed at a reasonable price, not the cheapest but definitely worth the price. Thanks again
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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