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A positive experience from start to finish. I expanded my basic single zone multi-floor system into multiple zones and repositioned the equipment to maximize the use of the surrounding space. The specific details of the installation were well communicated so that everyone was together as to what was wanted for the final product. The initial quotes provided 3 levels of equipment allowing me to choose the best options for my needs and due to lower overhead and minimal markup it was 40-45% lower than competition. Reps were on time, courteous, professional and gave me a feeling of respect for both me and my home. Once complete, techs did not leave until my questions were answered following an explanation of the system, its operation, maintenance and recommendations for maximum efficiency. The final purchase price matched exactly to the quoted price, no surprises once the equipment was installed. Rick's team impressed me throughout and I recommend them to friends, family and coworkers.
They are the best in town! Gave exceptional service, very efficient and fast. They even did some work that I didn't even know was needed. Explained everything that they were doing and how the system should work. Even gave me some helpful hints about other things. I will never call anyone else and will recommend Rick's to anyone that mentions A/C.