We hadn't had a vaca in 5 years, and were very, very glad we picked this hotel. The staff were ALL very friendly and most accommodating. The grounds were super clean and nicely kept. Our room was spotless!! Everything worked well, nice and roomy for a double, and the shower was great! We stayed 5 nights and every morning the hot breakfast bar was ready and waiting for us with sausage and eggs, bagels and muffins, cereals and juices. Good coffee!! They're indoor pool was a BIG draw for us and our kid. It is heated and very well maintained like every inch of the property. Don't hesitate, BOOK now, because we definitely would again and again!!
We're spending a couple of nights in Chattanooga for spring break. The pool is so nice and warm. I usually find hotel pool water to be freezing. Not the case here. The gentleman at the front desk was nice and helpful. (It's no longer under construction as some reviews mentioned.) Our room is on the smaller size, but I'm pretty sure we aren't going to need more space. It's got everything we need... Bed, fridge, microwave, flat screen TV... The location is perfect for getting to downtown, Ruby Falls, and Rock City. It's definitely sufficient for what we need, not to mention a great value
They messed up our reservation. We reserved a suite with 2 queens in a seperate bedroom, pull out couch, full kitchen and got a regular single king bed room. 5 people in one king bed. Then room service started knocking and having a party through the halls at 730 am and woke our kids up. They took over our room while we went to breakfast at 930, check out was at NOON. I've never had room service want us gone as bad as they did. They asked us 5 times if we were leaving, left 2 carts ouside our door for an hour, and 2 hours before check out. Never going back there.
We stayed Christmas night, 2015, raining up a storm. Check in went smoothly, room was clean & updated. We had our 3 dogs with us, 1st one is free. The price for the other 2 was reasonable. Internet was out but the company was called out to service it, with all the rain I would imagine everyone else had the same problem. The front desk was very good about keeping us updated. Very friendly, professional, very clean. Breakfast & coffee kept coming when it ran low. We stayed with them again on our return trip Jan.1st, 2016. We do recommend this hotel!
WE have stayed at other properties, motel chains, & this was by far the best experience. The Exterior is a tad deceiving at first, but the Motels Lobby, Staff, Rooms were beyond my expectations.The Lobby was bright, with Red& White. The Staff was friendly. The Rooms were cleans, & comfortable. Even the bed was wonderful, not like sleeping on a board.The only negative remarks I have is the bathrooms could be a tad bigger, & the parking lot needs repair.
09/18/2012Chattanooga Marriott Downtown
I was expecting to find a nice hotel when I booked my room. I got that and much more. Everything was first rate- the convenience of a nice restaurant (or three) inside, access to the convention center, and nice rooms. What makes this hotel really stand out is the staff. They are one and all very friendly, helpful, and service minded. I've never encountered a better group of people. Thanks, Jeff Johnson