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By: Jim J.
Auto Appraisal Group INC
Incredible service on all levels, and an Eyes Wide-Open(ing) experience! For having never bought a vehicle other than through a local dealership, along with never having purchased a used vehicle, here I was looking at purchasing a 1969 Firebird from over 900 miles away. I knew I needed to have the vehicle inspected and appraised, so I asked the national lender I was using to finance the loan "Who are some good reputable auto inspection/appraisal companies?" Auto Appraisal Group (AAG), was one of the very few that were recommended and were nation-wide. Although the finance institution was rather comfortable with the classic car dealership I was working with, in regards to being very reputable, I knew I needed to have someone represent our interest, especially with this significant of an investment.Once I called and requested the inspection and appraisal, a very seasoned inspector/appraiser was at the dealership within 2 days, and had the 12-page detailed report along with 60 pictures of every nook and cranny of the car, along with the report, the next night. That's called Service! Even more amazing was when I called and asked about the appraisal of the vehicle, I actually had the opportunity to speak directly to the owner of AAG who gave me more information about buying classic cars than I could've ever learned through reading books, or browsing on the internet. There is something to be said about generations of experience when buying a classic or used vehicle, especially when those people are working for you! My conversations with the appraiser and the owner actually drove me to stop, take a step back, and take the emotional aspects out of the process, and look at it much more pragmatically. My wife and I took two more days to debate the pros and cons before we finally decided to move forward with the purchase, and note, we did so with our “eyes wide open”.I would like to thank the AAG team for going above and beyond to help us as we journeyed through this experience, and for teaching us more than I could have ever asked for from anyone. Thank You!Sincerely,Two very satisfied customers
By: Sid W.
Auto Appraisal Group INC
I will not revisit the positive comments provided by other reviewers as my experience with AAG has been a mirror image. I could have not been more pleased. Turn-around from the time of my request was phenomenal……ordered a pre-purchase inspection on Friday afternoon and had the completed report by Monday AM. The inspector, Norm Stearns, called me prior to and post inspection to discuss details. AAG owner, Larry Batton, called Monday afternoon to provide values, expectations of the car, caveats, market trends…….whatever he thought important and I might inquire. AAG’s service, knowledge and experience saved me a 1,200 mile drive, motel rooms, gas and a lot of stress. The price of their pre-purchase inspection was worth every penny. I have yet to make a final decision on this car but now know that I’m prepared to discuss fine tuned details with the seller that can place both of us in a reasonable and justified comfort environment. This time with the car miles away I saved a lot of time, money, and effort. Based on my current experience if I purchase another classic car I’m returning to AAG for an unbiased, unemotional, and knowledgeable opinion even if the car is across the street.
By: Dusty E.
Auto Appraisal Group INC
Great company to deal with. Everyone is frendly and honest. I was especially pleased how the appraiser (in my case Fred Wittmann) was very extensive in the inspection. He called before he went to do the inspection to ask me specifically some of my conserns were. Then called shortly after the inspection to explain everything he found good and bad. Unfortunately this go around was more bad than good but I am greatful because the things that were omitted by the seller would have caused me to be very disappointed. I have never bought a car sight unseen and for anyone that is looking to buy a car that way I would Highly recommend to get these guys to take a look for you first. Honest and genuine people to work with. Thanks again Mr. Freddy and Larry for all the help.
By: jowcol
Auto Appraisal Group INC
They were extremely thorough and spent a lot of time with me going over the results of their inspection of a 1950s classic convertible. They truly cared about helping me make the right and informed decision on buying the car and helped me avoid a purchase I would have regretted. Will definitely use AAG again in my next prepurchase inspection. They are great.
By: Will W.
Auto Appraisal Group INC
Friendly, Professional and helpful. I highly recommend this company, they provided me with the information I needed. Thanks to Larry and all the other employees.

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