Best 30 Windows Glass Repair in Charlotte, NC with Reviews - YP.com
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09/03/2009
By: nietaws
Quick Auto Glass
My husband needed his window regulator replaced it costed $265.00 the tech came to the office and replaced the part and everything was fine; however, One day short of a month the regulator went out and we called quick auto glass again and this is where the service got ugly. We located the receipt and called letting the tech know this regulator you put in less than one month ago has stopped working. He told my husband okay bring the car and receipt to him and he will get the part replaced. It reality the gentlemen must just wanted the receipt because he took his receipt and would not return it. I guess you should know the tech wanted cash only and without the receipt we could not prove we paid for the repair. After the tech had the receipt the next day he contacted my husband told him the part was not under warranty and he must pay another (this time) $275 to get it repaired. I questioned him how could he do buisness like this. This part should not have gone out in one month he stated to me "WE" bought a used part and I reminded him we came to him to get our window fixed we had know idea he was purchasing a used part he didn't inform us that the part would be used. He didn't care if we was happy with the service he stated he did his part and that it that. We will be taking him to small claims court but I can only say BEWARE.

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