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06/01/2013
By: cerberus1252
Alpha Mill Apartments
Apparently they had some issues back in 2008, but since I moved in Summer of 2012 this place has been great. The original office staff and current staff have all been helpful and friendly. They can get busy in the afternoons answering phones and doing tours, so I wish they had a second person on duty, however it is a small complex right now and you usually don't have to wait more than 10-15 mins for someone to return. I assume when the approx. 100 new units are finished they may increase the staff.Maintenance has always been very friendly, helpful, respectful, and seem to enjoy helping residents from everything like bringing a ladder to change high light bulbs, wiring light switches (with help of a contractor), fixing disposals, and unclogging sinks.The complex has put in a lot of money to improve landscaping lately and it looks really good. One complaint is for a few pet stations with bags since some owners don't pick up after their animals, and this might help. A second recycle bin near the mailboxes for junk mail would keep the walkway cleaner. Lastly the complex doesn't have package mailboxes like some complexes so you can only get packages when the office is open.The pool has been recently re-sealed and is usually clean and not crowded. The rooftop patios are awesome even if they do close early at nights for noise levels affecting the nearby units.Many nights I come in at 2-3am and last year only 1-2 spots in the whole complex would be open and residents would sometimes have to park in handicap and loading spaces. This hasn't been a problem lately and is likely due to less visitor passes being issued. At one point management said tow trucks patrol the lot at least 2-3 times a night however I have only seen one a handful of times. Visitors without a temp pass MUST park on the public side streets which is a big pain since that side of the complex does not have a call box (it really needs one). Hopefully the expansion will including some parking upgrades for the increase in visitors competing over the street parking.I have experienced a 2br and 1 br mill unit (the two older brick buildings on site) and the decor is great, noise levels are very low, and residents are generally respectful, friendly, and private.After 9 months, I transferred to a 1br unit on a new 12 month lease and the fee was reasonable ($200 in March '13) to switch over my lease instead of the 1.5x monthly rent that some complexes charge.The area north of the complex is a poorer area, but you wouldn't know it other than the occasional homeless/low income person walking past the complex during the day on the public streets which are separated by a fence from the complex. I have heard of only 3 minor incidents occurring in my year here bring, 2 car break-ins on the side street, and 1 purse theft (unsure if out of a car or off a person). The complex quickly sent out alert emails and held one Q&A session with a CMPD officer at the complex for residents. Multiple law enforcement personnel live in the complex and cameras with night capability are installed on exteriors.Prices, floorplans, and availability are all accessible on the compex website. A handful of garages are available for any resident to rent if unoccupied.
08/31/2017
By: Steve S.
Elmsley Grove Apartments
** originally written a few months after I moved in late 2014**The rent here is extremely affordable. The units are on the small side. The one bedrooms are meant for two people max. It is more than enough for me as a single man. I have seen a couple of negative comments in other reviews on the web. I'd like to address a couple of them.I have had some issues inside my unit and have NEVER been asked to pay a fee for having the issue resolved. In a review on the web someone had stated that the complex charges for repairs. That is patently false. I have never been charged for a repair. Now on the other hand if someone failed to do what they are supposed to do per their lease ....I fail to see why the complex should bear the burden of the cost of the repair.The office staff are polite and courteous. Most maintenance requests are handled the same day..I have never had to wait beyond the next day. Someone mentioned Holly by name ...here is my experience..Holly is EXTREMELY busy. Yes, if I go to the office unannounced I may have a fifteen minute wait (rarely that long) till she can see me. However, once I am in her office she is affable, will address any concerns I have, and anything she has told me would be done/would happen, DID. No exceptions. In fact, if you feel you need to speak to the property OWNER, she is available (make an appointment). I have never lived in a complex where the actual owner was as accessible.If you are looking to live with the Mercedes and Beamer driving Muffy, Buffy and Chips of the world this is not the place for you. The tenants are mostly working people. The complex is safe. I rarely lock my car and have never had an issue. The place had a really bad rap about five or six years back..but the new owner Katrina has done an awesome job of turning that around. Your air conditioner is a wall unit. Your heat is forced air. I thought that was going to be an issue until I saw my electric bill. Cool thing about the air and heat is I only have to heat or cool the room I am in. I pay about 50 bucks for electric spring and fall and about 60 summer and winter.All in all I would highly recommend this place..It is definitely worth a look.** 08/2017. I upgraded my four star to a five star rating. Again, let me emphasize, these are modestly priced apartments. I have been here three years. I feel a part of a community and the office as family. If you are looking for a modestly priced apartment in Charlotte you need look no further.
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12/21/2014
By: Cheryl a morgan S.
GEM Management Inc
They say I owe rent .I have asked over and over again .I have asked to have a meeting with the CEO. I don't Know why the manager off my complex comes when she desires and doesn't have the ability not to discriminate against me. Attacking me far beyond I could ever imagine, and then, to have my 2 daughters experience her rage as well..KimB. made me have thoughts of not being safe, after what she said on the phone, after a natural disaster. I just had major surgery and urgently need more as we speak . No I don't feel well or like my self ,I am sick, and need surgery,Now !! I am not having any issues @ the present date and time and I deserve a break .I go to the dr. Monday and Tues. I don't think it is iN my best interest to continue on like this , Why did i have to call Mr. Morris to find out what I owe for rent after asking,Amanda,B.. a zillion times. I will put it in the mail no later than Monday by 5pm to GEM management. I know what a bad landlord is and that is what it has been like since Mrs. Villevetoe left in April 2013,Amanda hasn't been here.6 months. I know Gem Thrives on advertising Real estate Tycoons to hire GM's from them. but the one they have over this area takes a person's {mine) disabilities, color,age, financial status, marital status, and abuse them with them like putting them in a choke hold until they can't breathe and they want to die! PLEASE STOP THIS ! If the shoe were on another disabled,.fragile,person,with a different age,color,financial status [wants me out of hud ] And went across the street to get my medicine like 18 others on this side. I would have no problems. I KNOW DISCRIMINATION WHEN I EXPERIENCE and ABUSE, When I Feel It!! That's not GEM TRADEMARK INC., that KIM B. and training other to act like her! But the people that go across the street are not as sick as i am! Yet, they get special treatment and special privileges!! You have to show up and visit from time to time and talk with the people to understand what I am talking about !!
09/17/2012
By: happyirene
Carolinas Metro Realty
I have been a real estate investor for well over 35 years, buying my first home at age 25. I have also had the opportunity to work with dozens of property management companies over the years. In fact, while still living here in Fort Washington, Maryland, three years ago I purchased a single family home in Charlotte, North Carolina. From experience, living in one state and owning properties in another state can be a pure nightmare. I knew nothing about the rental market in the North Carolina area. However, after encountering many bad experiences with the previous property manager, I hired Yuriy with Carolinas Metro Realty. I will confess, they are the best thing that ever happened to me. Yuriy provide the hands-on property management & investment expertise that I was looking for. He's extremely professional. He have been wonderful! I am so pleased with Carolinas Metro Realty that I have recommended them to all my friends, as well as other fellow investors.
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07/14/2015
By: Jean P.
Henderson Properties
I own a patio home in one of the properties managed by Henderson Properties. I need some outside repairs done to the home before it can be put on the market to sell. The moment the manager of Henderson Properties maintenance division, David Kilpatrick, heard about my request for help, he was on the phone to me.David was interested in actively helping me with my individual situation and took immediate action. I felt confident that he would follow through with what he said he would do to move the process forward, and, in fact, he did! David was up-front and honest, and I appreciate very much his directness and plain-speaking. His integrity and high regard for customer service and quality work were evident throughout his conversation with me.I very much appreciate David Kilpatrick's assistance and dependability in following through. David is someone that can be counted on at Henderson.
09/20/2012
By: francisco.gallo.18
Carolinas Metro Realty
I have been using CMR for about a year by now. I have two rental properties in Charlotte, both of them with this company. My experience so far has been good, the contact person I usually deal with, Nichele, is very responsive and helpful. Being specific: they have rented the properties fast. When a tenant left, they found a new one soon and took care of all the details and sent me the documentation on time. Deposits to my bank account are on time, there was only one instance of a delay due to a problem with their system, but they explained it quite fast and resolved it in a couple of days. I still need to go to Charlotte to take a look at the properties and see in what condition they are, but so far and based on what tenants have said, seems they are in good shape. From time to time I need to do some follow-up, but I always get fast responses.Hope you all find this helpful.
06/18/2015
By: Liz P.
Anson at the Lakes Apartments by Cortland
This was a wonderful place to live until new owners (Cortland) took over. The original staff is awesome, My lease renewal price was jacked up (and only approved for 6 mths), while living among the chaos of reconstruction is not pleasant. I originally received many mixed messages about my options when letters were sent out about construction. The parking was a nightmare but they worked with me on that. The containers and construction dumpsters make it unsafe when getting home late at night because you cannot see your surroundings. The woman in charge told me that I shouldn't live in fear. Seriously? I don't live in fear, I just have common sense. On Memorial Day, they were cutting and grinding trees down by the pool. It was so loud sitting by the pool, we had to come in, the joy of relaxing by the pool was gone. Sadly, I once called this my home, now I cannot wait to leave.
01/13/2015
By: Kristen K.
Flats @ Mallard Creek
Do you like cold showers, being able to hear everything your roommate is doing in their room from your room, having your windows thrown up on, little to no wifi, and witnessing multiple knife/broken bottle fights from your peep hole? Then you will love the flats at mallard creek! super thin walls and obviously quickly built, this apartment complex has plumbing so messed up smells emit from the resident's bathrooms and also from the sewer grates in the parking lot. speaking of the parking lot - hope you didn't like your car too much because it probably will get hit by another resident trying to park in the poorly lit, poorly laid out parking lot.I pay $580 and my roommate pays $500, we have the same room.Look elsewhere for a place to live. This is a horrible experience but I'm stuck here until the very end of July because of the stupid contract they make you sign.
04/20/2016
By: Kristen Y.
University Walk Apartments
I have lived here for about 9 months now and I have really enjoyed it thus far!! My room is a good size, the furniture is nice and included, amenities are awesome and the staff has always been super helpful. Amenities include a 24/7 gym (which rocks bc I love working out at night), pool, volleyball court, game room, tanning (also rocks), printing, etc. Everything is included except for electricity but they're including that next year!! They have stuff going on in the office once in a while where they give out food or swag or other little free things which is another perk! Only complaint is kitchen size/appliances but it works. Love having a balcony also and being close to campus is sooo nice because it saves you like $500 on a parking pass. I can get to Fretwell in about 7 minutes where as if I had to find a place to park it would take way longer.
06/16/2016
By: Niraj S.
Sharon Crossing
We moved in to Sharon Crossing Apartments and stayed for over an year between 2015-2016. The stay was pleasant. The neighbors are quiet and it’s nice and safe. My family enjoyed playing in the grounds/pool- frequented by the birds (this complex is next to the lake and has quite a few trees). Maintenance issues are met with and solved quickly by the staff who live on campus. The staff are always pretty friendly and courteous; yet professional. On the whole the apartment complex is very well maintained- thanks to Debra and Paula who work seamlessly to provide support to all of us. It was by chance that we came across Sharon Crossing- but when we saw the area, the landscaping and met the staff; we were convinced we wanted to stay here. This was the reason why we have recommended Sharon Crossing at our work place. Its am awesome place to stay.

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